Insourcing of First Outpatient Appointments - South Wales

The procurement process undertaken by the NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, involves the insourcing of first outpatient appointments within South Wales. This contract falls under the health services industry category and is executed in the region of UKL, specifically targeting Health Boards such as Aneurin Bevan, Cardiff and Vale, Cwm Taf Morgannwg, Hywel Dda, Swansea Bay, and Powys Teaching.

The contract was awarded to Healthcare Business Solutions (UK) Limited on 31st July 2025, following a competitive framework agreement call-off, and it is set to run until 31st March 2026. This falls under a Provider Selection Regime in Wales, highlighting that traditional Public Contracts Regulations are not applicable. The key stakeholders involved in decision-making include the Director of Transformation, Chief Operating Officer, and National Clinical Lead.

Small and medium-sized enterprises (SMEs), particularly those already within the framework, have the chance to leverage their expertise in health services to support NHS initiatives and expand their footprint within the healthcare landscape of South Wales. The structured procurement process ensures transparency, creating a viable competitive edge for health service providers looking to integrate with public health systems.