Interpreting Services and Digital Language Services - Market Engagement

Milton Keynes City Council is engaging in a planning stage for procuring interpreting services and digital language services. The initiative aims to enhance language access through traditional and digital methods under a new contract model, starting from 1 May 2026. It focuses on areas such as face-to-face, telephone, and video interpreting, along with AI-supported language tools like translation and transcription technologies.

Suppliers are invited to participate in the market engagement, with responses due by 5pm on 16 July 2025. An engagement event is set for the week commencing 28 July 2025. The procurement addresses the services category and is targeted to improve service delivery within the UKJ12 region, particularly in the locality of Milton Keynes.

This procurement opportunity is ideal for businesses specialising in translation services, foreign language software, and digital communication technologies. It provides an avenue for growth, especially for SMEs and VCSEs looking to expand their operations in the public sector. The endeavour allows companies to leverage innovative digital solutions alongside traditional methods, ensuring a comprehensive approach to language service delivery.

Businesses with expertise in developing multilingual technology solutions or providing efficient interpreting services stand to benefit significantly from contributing to this project’s development. The procurement process is structured to encourage collaborative partnerships and innovative approaches to meet the council's evolving needs.