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AwardHousekeeping servicesCPV: 55500000

Irregular Migration Management Services (IMMS) Lot 2

Westminster
DOCTORPA
Published 6 Oct, 2025
Contract Value
£521,300,000
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The Home Office has awarded a contract for "Irregular Migration Management Services (IMMS) Lot 2," specifically for healthcare services at the Manston Reception Centre and associated disembarkation points in Kent. The procurement process, classified under the industry category of health services, involved a competitive procedure with negotiation, leaning on a selective procurement method. The contract, awarded to DoctorPA Ltd, commenced on 11th September 2025.

Managed as a six-year engagement with the potential to extend through four additional 12-month periods, the initiative caters to the immediate healthcare needs of individuals arriving via small boats, offering services from disembarkation through dispersal. The operation is valued at £58.7 million GBP with consideration for scalability dependent on service demand and government policy changes over time. This tender opens up significant opportunities for businesses engaged in healthcare services, especially those with experience in emergency and urgent care solutions.

By participating in such large national projects, businesses can expand their portfolios, enhance reputation, and diversify their service offerings. The Home Office's focus on quality and social value makes it imperative for potential bidders to highlight their strengths in these areas. Moreover, SMEs like DoctorPA Ltd have successfully secured roles, indicating that smaller enterprises with strong quality and price propositions can compete effectively in such large-scale government contracts.

Notice Description

The Authority conducted a procurement exercise for the provision of Healthcare Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Healthcare Services Provider is responsible for supporting the urgent healthcare needs of individuals arriving via Small Boats, from the point of disembarkation through to dispersal.

Lot Information3 Lots
1Operator Services
Active

The Manston Reception Centre and Disembarkation Point/s in Kent require providers of Operator Services, including managing staffing of operations, security, facilities, and other wraparound services. The aim of the services is to provide a safe and secure environment, where Border Force can register and process individuals arriving in the UK on small boats from across the English Channel. The contracting authority (the Home Office) is looking for partner(s) to deliver: * Lot 1 - Operator Services The contracts will be awarded for an initial term of 6 years with an option to extend for up to an additional 4 x 12 month periods. The content of this notice, including the nature of works, services and estimated value, may be subject to change. This estimated total contract value excludes the estimated cost of the optional extensions. The estimated value of each optional extension is PS90.5m. The contract values included are estimates that are subject to change during the procurement process. The contract will be subject to break clauses to be applied in the event that, as per UK Government policy, the need for the services is successfully reduced over time, with corresponding reductions in the ultimate length and value of the contract. Additional information: The Authority is not responsible for any bidding costs incurred by potential suppliers in respect of this procurement. The Authority reserves the right to abandon the competitive process and not award any contract; make any changes it sees as reasonable to the competition; remove and/or amend element(s) from the scope of the requirements; and accept or reject any tender.

2Healthcare Services
Cancelled

The Authority conducted a procurement exercise for the provision of Healthcare Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Healthcare Services Provider is responsible for supporting the urgent healthcare needs of individuals arriving via Small Boats, from the point of disembarkation through to dispersal. A comprehensive specification was provided within the tender documentation. Submitted proposals were evaluated against criteria covering quality, social value, and price. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods. The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term. In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value. This notice pertains solely to the award of Lot 2. Lot 1 remains under evaluation and may be awarded at a later stage under the same procurement procedure. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value.

3Medical Services
Planned

The Authority seeks a commercial partner to provide medical services primarily at the National Reception Centre in Manston and Disembarkation and SOLAS centre in Western Jet Foil, Dover. Services may include : (a) Healthcare Services may be subject to change. The potential length of contract will be 6 years from service commencement, with options to extend, for up to a further 2 x 24 month periods. The content of this PIN, including the nature of works, services and estimated value, may be the subject to change. Additional information: * An Industry Day is planned to be hosted for interested Suppliers on Monday 8th January 2024 (subject to change). This Industry Day will be held in site in Manston, Kent. Further details for the Industry Day to follow upon receipt of a signed NDA. * The deadline for registering interest for this PIN will be Friday 2nd February 2024.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-042187
Publication Source
Find A Tender Service
Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Awardee Scale
SME
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
£521,300,000
Lots Value
£521,300,000
Awards Value
Not specified
Contracts Value
£58,703,495

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Tender

11 Oct 2024 at 15:03

Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Active, Cancelled, Planned
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

HO
HOME OFFICE
Services
Contact Name
Not specified
LONDON
SW1P 4DF
London
England
TLI3 Inner London - West

Awarded Supplier

Supplier who was awarded this contract

DO
DOCTORPAAwarded
SME
View Profile
Number of Suppliers
1
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-042187

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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