Lay Advocacy Services
Overview
Summary, notice description and lot information
The General Medical Council (GMC) is seeking to procure Lay Advocacy Services to support its Fitness to Practise Directorate. The tender, titled "Lay Advocacy Services," falls under the industry category of miscellaneous health services with an additional classification in social work and related services. This open procedure is suited for small and medium enterprises (SMEs).
The procurement is currently in the tender stage, with a final submission deadline of 10th March 2025. The services will be delivered across various locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, the rest of the world, and the United Kingdom. The contract period is set to commence on 4th April 2025 and will run until 3rd April 2029.
This tender presents a significant opportunity for businesses specialising in health and social work services, particularly those experienced in providing advocacy and support services to vulnerable individuals. The successful bidder will assist individuals with communication needs, ensuring their effective participation in the GMC's fitness to practise processes. Companies that can offer reliable, compassionate, and efficient advocacy services stand to gain business growth through a long-term engagement with a prestigious organisation like the GMC.
The open procurement method broadens the competition, encouraging capable SMEs to participate and potentially grow their market presence through this substantial public contract.
The Fitness to Practise Directorate is responsible for considering complaints about doctors Physician Associates (PAs) and Anaesthesia Associations (AAs). Anyone can bring a complaint directly to the GMC, including organisations, registrants, patients and their families.(For the purposes of this document a user of the lay advocacy service will be referred to as an individual.) Although we encourage these complaints to be put in writing, there are times when that is not possible or they experience difficulties putting their complaint in writing.
Where this is the case, we require an independent lay advocacy service to assist in taking the complaints verbally. The lay advocacy service will also assist and engage with individuals throughout the investigation process where required. The aims of the service are to: - support individuals with a range of communication needs who may experience difficulties accessing and participating in our fitness to practise processes; - improve the experience of individuals who would benefit from support advocacy to engage with the GMC; - support more effective and meaningful interactions with individuals who may be vulnerable or have additional communication needs; - Support the needs of individuals who may require additional communication support as an adjustment in line with the Equality Act 2010.
Procurement Classification
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Contract Values
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The contract period is four years.
Key Dates
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Awarded Supplier
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Documents & Links
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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