MOPAC: Hate Crime Victims Service

The Mayor's Office for Policing and Crime (MOPAC) has completed the procurement process for the "Hate Crime Victims Service," a comprehensive pan-London support service aimed at victims of hate crime. The contract, part of the services category under the CPV classification "Health and social work services," follows the Light Touch Regime and an Open Procedure. The procurement, which covers the region of London, was planned with workshops in late 2024 and involved a tender period that concluded on 9th April 2025.

The initial contract will run for 40 months, including a 4-month mobilisation period, with the option to extend for an additional 2 years. The annual budget for the service is allocated up to £672,300, forming a potential budget ceiling of £3,697,650 with extensions. As of October 2025, the award has been activated with the Lesbian, Gay and Bisexual Anti-Violence and Policing Group selected as the supplier.

This tender represents significant opportunities for businesses specialising in health and social services, particularly those experienced in providing support to vulnerable groups. Companies with expertise in managing specialised support services for crime victims, forming effective partnerships with statutory and non-statutory bodies, and developing referral and assessment pathways may find this contract beneficial for business growth. The MOPAC's commitment to an inclusive service highlights a preference for consortium or partnership approaches, offering a wide net for entities to collaborate and optimise service delivery across London's diverse communities.

The focus on providing culturally sensitive, accessible support to all targeted communities opens further avenues for organisations adept at fostering inclusivity and meaningful outcomes for victims of hate crime.