NHS 111 Crisis Text Service
Overview
Summary, notice description and lot information
The South London and Maudsley NHS Foundation Trust is seeking to commission a high-quality, accessible, and inclusive NHS 111 Crisis Text Service. This service, aimed at supporting individuals in emotional distress, falls under the industry category of health services and is located in London, United Kingdom. The procurement process is currently in the tender stage, with an end date set for 8 September 2025, at 12:00 PM.
As an open procedure above the threshold, this tender provides an opportunity to secure a contract valued at £400,000, scheduled to commence on 1 January 2026 and conclude by 31 December 2029. This tender presents substantial opportunities for growth, especially for small and medium enterprises (SMEs), as it is deemed suitable for such organisations. It is ideal for businesses in the health services sector, including those offering crisis intervention and support services.
Companies capable of delivering robust, text-based communication platforms to aid individuals in crisis are well-positioned to compete for this contract. Businesses interested can register and apply through the Atamis e-sourcing portal, ensuring access to the precise specifications and requirements set forth by the NHS Trust.
The Trust is looking to commission a high quality, accessible and inclusive crisis text service, designed to support individuals in emotional distress through real time, text based communication. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk
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The contract period is four years.
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