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TenderMiscellaneous health servicesCPV: 85100000

NHS 111 Crisis Text Service

Southwark
Published 20 Aug, 2025
Contract Value
£400,000
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The South London and Maudsley NHS Foundation Trust is seeking to commission a high-quality, accessible, and inclusive NHS 111 Crisis Text Service. This service, aimed at supporting individuals in emotional distress, falls under the industry category of health services and is located in London, United Kingdom. The procurement process is currently in the tender stage, with an end date set for 8 September 2025, at 12:00 PM.

As an open procedure above the threshold, this tender provides an opportunity to secure a contract valued at £400,000, scheduled to commence on 1 January 2026 and conclude by 31 December 2029. This tender presents substantial opportunities for growth, especially for small and medium enterprises (SMEs), as it is deemed suitable for such organisations. It is ideal for businesses in the health services sector, including those offering crisis intervention and support services.

Companies capable of delivering robust, text-based communication platforms to aid individuals in crisis are well-positioned to compete for this contract. Businesses interested can register and apply through the Atamis e-sourcing portal, ensuring access to the precise specifications and requirements set forth by the NHS Trust.

Notice Description

The Trust is looking to commission a high quality, accessible and inclusive crisis text service, designed to support individuals in emotional distress through real time, text based communication. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

Lot Information0 Lots
No lot information available.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-b5fd17-56537e23-5ed9-40a0-97be-952a78fc6d4e
Publication Source
Contracts Finder
Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Awardee Scale
Not specified
Current Stage
Tender

Contract Values

Financial information and value estimates

Tender Value
£400,000
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

The contract period is four years.

Key Dates

Publication, submission, and award timeline

Tender

20 Aug 2025 at 10:07

Tender Notice
Tender

13 Aug 2025 at 13:29

Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority

Buyer organisation and contact details

SLA
SOUTH LONDON AND MAUDSLEY NHS FOUNDATION TRUST
Services
Contact Name
Charlotte Facer
LONDON
SE1 4YB
London
England
TLI4 Inner London - East

Awarded Supplier

Supplier who was awarded this contract

?
Not specifiedAwarded
Not specified
View Profile
Number of Suppliers
0
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-b5fd17-56537e23-5ed9-40a0-97be-952a78fc6d4e

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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