Where Care Excellence Meets Business Success. Transform your operations today - 0333 577 0877
We are here to help 24/7.

AwardAmbulance servicesCPV: 34114122

National Framework Agreement for the provision of Secure Patient Transport Services

Cheshire West and Chester
Published 22 Oct, 2025
Contract Value
£25,000,000
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The Countess of Chester Hospital NHS Foundation Trust is establishing a National Framework Agreement for Secure Patient Transport Services under the Health Care Services (Provider Selection Regime) Regulations 2023, intended for use by a variety of relevant authorities across England. This procurement process is currently at the tender stage, following an update on 22nd October 2025. The agreement is classified under health services and is designed for a period of 2 years with options to extend for up to 2 additional years.

Notably, key decisions have already been concluded, with contracts awarded on 16th October 2024 to multiple suppliers, including 360 Ambulance Service Ltd, Prometheus Safe & Secure Ltd, and others, for a total contract value of £25 million per lot, excluding VAT. This framework provides significant opportunities for businesses specialising in secure patient transport services to engage with multiple health authorities across the UK. SMEs, in particular, are strategically positioned to leverage their expertise in delivering high-quality, safe transport solutions.

With a focus on quality and innovation, integration, and improving access to care, businesses can contribute to reducing health inequalities while enhancing service delivery. The procurement method followed is open, providing a competitive environment that encourages entities with robust service offerings and capacities to participate actively. Interested parties should find this framework beneficial for expanding their market reach and fostering growth through engagements with NHS entities.

Notice Description

The Countess of Chester Hospital NHS Foundation Trust wishes to establish a Framework Agreement under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations). "Relevant authority" is defined in section 12ZB(7) of the National Health Service Act 2006. It means a combined authority, an integrated care board, a local authority in England, NHS England, an NHS foundation trust or an NHS trust established under section 25 of that Act.

For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Relevant Authorities for the purposes of this Framework Agreement. This framework agreement aims to support mental health patient requirements through the provision of secure patient transport services. This framework will run for a term of 2 years with options to extend for up to a further 2 years in annual increments.

Lot Information1 Lot
1Untitled Lot
Cancelled

DESCRIPTION OF SERVICES The Supplier will provide secure patient transport services. The expected outcomes of the Services will be: * Provide patients with a safe, professional, and quality service which is appropriate to their needs. * Provide the appropriate vehicle and accompanying suitably qualified and experienced staff in a timely manner. * Convey patients to the appropriate destination in a vehicle suitable for their needs, ensuring their dignity and respect. * Provide a high-quality service based on individual patient needs which meets industry best practice and NICE guidance. * Provide an efficient, easy to use booking system for Contracting Authorities to utilise to minimise delays. * Provide all appropriate paperwork and service level reports in accordance with national and local requirements. * Eliminate aborted journeys/empty vehicles to provide a financially and environmentally sustainable service. REASON FOR NOTICE This is an intention to award notice to conclude a framework agreement using the competitive process. LIFETIME VALUE OF AGREEMENT PS25,000,000 RELEVANT AUTHORITIES ABLE TO USE THE AGREEMENT The Countess of Chester Hospital NHS Foundation Trust wishes to establish a new Framework Agreement under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations). "Relevant authority" is defined in section 12ZB(7) of the National Health Service Act 2006. It means a combined authority, an integrated care board, a local authority in England, NHS England, an NHS foundation trust or an NHS trust established under section 25 of that Act. For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Relevant Authorities for the purposes of this Framework Agreement. DURATION OF AGREEMENT The framework will run for a term of 2 years with options to extend for up to a further 2 years in annual increments.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-04869f
Publication Source
Find A Tender Service
Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Awardee Scale
Large, SME
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
£25,000,000
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£25,000,000

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Tender

01 Aug 2024 at 09:14

Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

COC
COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST
Services
Contact Name
Not specified
CHESTER
CH2 1UL
North West
England
TLD6 Cheshire

Awarded Supplier

Supplier who was awarded this contract

?
Not specifiedAwarded
Large, SME
View Profile
Number of Suppliers
10
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-04869f

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

Need help with your tender submission?

Our expert team can help you prepare a winning bid. Get professional support from CareSync Experts.

Get in touch with our team at Care Sync Experts today for a consultation.

Email: hello@caresyncexperts.co.uk

Phone: 0333 577 0877

Contact Us

Other tenders in Cheshire West and Chester