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Awarded· 1 Feb 2025

NECS543 Crisis Text Service for North East and North Cumbria

NHS North East and North Cumbria Icb · Sunderland, North East

NHS North East and North Cumbria Icb has awarded NECS543 Crisis Text Service for North East and North Cumbria. It is a contract for other health and social care in Sunderland.

View the official noticeOCDS data

Source: Find a Tender, published 18 Feb 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Mental Health Innovations

  2. 2025

    Award notice published

    Award Notice · 09:28

    View notice
01

About this tender

In brief

NHS North East and North Cumbria Icb has awarded NECS543 Crisis Text Service for North East and North Cumbria. It is a contract for other health and social care in Sunderland. The contract went to Mental Health Innovations. It was awarded on 1 February 2025. The contract value is £542,000.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 18 February 2025. The notice number is 005511-2025. The OCDS ID is ocds-h6vhtk-04e310.

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board (NENC ICB) has awarded a contract titled "NECS543 Crisis Text Service for North East and North Cumbria" under the Health Care Services (Provider Selection Regime) Regulations 2023. This service, which focuses on providing text support for individuals experiencing a mental health crisis, particularly marginalised groups, has a total contract value of £542,000 plus VAT.

The contract spans 24 months with the award decision made by the Suicide Prevention Programme Manager and the Director of Transformation. The procurement, initiated due to extreme urgency, bypassed prior publication requirements and is active as of 1st February 2025, serving the UKC region.

The notice in full

The service provides text support to those in a mental health crisis and is all age service

Lots (1)

  1. 01

    Lot 1Cancelled

    Crisis text service all age for mental health crisis with focus on marginalised groups. Award is made following an Urgent Award the lifetime value of the contract in PS542,000+ VAT . PS50,000 plus VAT payable in 24/25, PS271,000 plus VAT payable in 25/26 and PS221,000 plus VAT payable in 26/27; contract length 24 months.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Mental Health Innovations
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large
Buyer's portal
Atamis

Values

Contracts value
£542,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
005511-2025
Open Contracting ID
ocds-h6vhtk-04e310
CPV code
85000000 - Health and social work services
CPV division
85 - Health and social work services
03

Location

NHS North East and North Cumbria Icb is based in Sunderland. The area the service covers can be wider, so check the notice and the lots.
Local authority
Sunderland
Town
Sunderland
Postcode
SR5 3XB
Electoral ward
Castle
Constituency
Washington and Gateshead South
Delivery area
North East (England)
Region
North East
Sub-region
Sunderland
Area
Northumberland, Durham and Tyne & Wear
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS North East and North Cumbria Icb
Category
Services
Address
Sunderland, SR5 3XB · North East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Mental Health Innovations
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about NECS543 Crisis Text Service for North East and North Cumbria

Who won the NECS543 Crisis Text Service for North East and North Cumbria contract?

NHS North East and North Cumbria Icb awarded the contract to Mental Health Innovations on 1 February 2025.

How much is the NECS543 Crisis Text Service for North East and North Cumbria contract worth?

The contract value is £542,000.

Who is the buyer for NECS543 Crisis Text Service for North East and North Cumbria?

NHS North East and North Cumbria Icb, based in Sunderland, North East.

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