NLFT - Welfare Support RFQ
Overview
Summary, notice description and lot information
The Camden and Islington NHS Foundation Trust has initiated an open procurement process to secure specialist welfare benefits and debt advice services for its inpatient wards at the Highgate Mental Health Centre, encompassing both the East and West wings and serving a total of 236 patients. The procurement, titled "NLFT - Welfare Support RFQ," falls under the "Welfare services not delivered through residential institutions" industry category and is taking place in London. The current procurement stage is at the tender stage with key deadlines including the enquiry period ending on 15th April 2025 and the tender submission deadline on 25th April 2025.
Bids are to be submitted electronically via the Atamis portal, with the contract period starting on 5th May 2025 and ending on 4th May 2027. This tender presents a significant opportunity for businesses specialising in welfare services, particularly those well-versed in providing financial advice and support to mental health service users. Given the nature of the services required, businesses that are experienced in handling complex welfare and debt cases and have a track record of working within healthcare settings would be well-positioned to compete.
The emphasis on pricing as the sole award criterion further creates an opportunity for competitive pricing strategies to secure the contract. Additionally, the suitability criteria indicate that the tender is open to SMEs and voluntary, community, and social enterprises (VCSEs), broadening the scope of potential bidders.
North London NHS Foundation Trust is looking to secure the provision of two staff providing specialist welfare benefits and debt advice for the inpatient wards across Highgate Mental Health Centre - there are 15 wards in total - these are: Sunstone, Emerald, Malachite, Pearl and Garnet Ward in Highgate East - Total of 78 patients. Across the road we have Highgate West, where there are a further 10 wards - Ruby and Coral, Amethyst, Rosequartz, Topaz, Sapphire, Jade, Opal, Amber and Diamond - total 158 patients, so overall total and scope of service delivery will be: 236 patients.
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The contract period is two years.
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