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Awarded· 31 Mar 2025

Non-Emergency Patient Transport Service (NEPTS)

NHS North East and North Cumbria Integrated Care Board · Sunderland, North East

NHS North East and North Cumbria Integrated Care Board has awarded Non-Emergency Patient Transport Service (NEPTS). It is a contract for other health and social care in Sunderland.

Source: Find a Tender, published 13 May 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    North West Ambulance Service NHS Trust

  2. 2025

    Award notice published

    Award Notice · 16:06

    View notice
  3. 2025

    Tender notice updated

    Tender Notice · 16:03

    View notice
  4. 2025

    Tender notice updated

    Tender Notice · 10:30

    View notice
01

About this tender

In brief

NHS North East and North Cumbria Integrated Care Board has awarded Non-Emergency Patient Transport Service (NEPTS). It is a contract for other health and social care in Sunderland. The contract went to North West Ambulance Service NHS Trust. It was awarded on 31 March 2025. The contract value is £2,999,000.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 13 May 2025. The notice number is 020779-2025. The OCDS ID is ocds-h6vhtk-0502df.

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board has awarded a contract for the provision of Non-Emergency Patient Transport Services (NEPTS) under the Health Care Services Provider Selection Regime (PSR) Direct Award Process. The contract with a total value of £2,999,000 spans a duration from 1st April 2025 to 31st March 2026.

The procurement falls under the health and social work services category and covers the region of North East and North Cumbria (UKC). This tender follows a limited procurement method without prior publication and the formal award process has now been concluded as of 13th May 2025. The contract award is confirmed following the required standstill period that ended on 29th April 2025.

The notice in full

THIS IS AN INTENTION TO AWARD NOTICE for a PSR Direct Award Process for Non-Emergency Patient Transport Service (NEPTS) This contract will be for 12-months from 1st April 2025 to 31st March 2026. This is a Provider Selection Regime (PSR) Direct Award Process C intention to award notice, this notice serves as an intention to award under the PSR.

Lots (1)

  1. 01

    Lot 1Cancelled

    INTENTION TO AWARD NOTICE. North East and North Cumbria ICB (NENC ICB) are intending to award a contract to an existing provider following the PSR Direct Award Process C. New contract value for this year via DAP-C contract award: PS2,999,000.00 for a period of 12 months from 01 April 2025 to 31st March 2026.

    The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of The Procurement Act 2023 Regulations do not apply to this award. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

    Written representations should be sent to: nencicb.procurement@nhs.net Key Award Criteria - Quality and innovation - 22.5%, Value 22.5%, Integration, collaboration and service sustainability - 22.5%, improving access, reducing health inequalities and facilitating choice - 22.5% and Social Value - 10%.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
North West Ambulance Service NHS Trust
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£2,999,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
020779-2025
Open Contracting ID
ocds-h6vhtk-0502df
CPV code
85000000 - Health and social work services
CPV division
85 - Health and social work services
03

Location

NHS North East and North Cumbria Integrated Care Board is based in Sunderland. The area the service covers can be wider, so check the notice and the lots.
Local authority
Sunderland
Town
Sunderland
Postcode
SR5 3XB
Electoral ward
Castle
Constituency
Washington and Gateshead South
Delivery area
North West (England)
Region
North East
Sub-region
Sunderland
Area
Northumberland, Durham and Tyne & Wear
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS North East and North Cumbria Integrated Care Board
Category
Services
Address
Sunderland, SR5 3XB · North East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
North West Ambulance Service NHS Trust
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Non-Emergency Patient Transport Service (NEPTS)

Who won the Non-Emergency Patient Transport Service (NEPTS) contract?

NHS North East and North Cumbria Integrated Care Board awarded the contract to North West Ambulance Service NHS Trust on 31 March 2025.

How much is the Non-Emergency Patient Transport Service (NEPTS) contract worth?

The contract value is £2,999,000.

Who is the buyer for Non-Emergency Patient Transport Service (NEPTS)?

NHS North East and North Cumbria Integrated Care Board, based in Sunderland, North East.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. A re-tender usually follows near the end.
  3. Build your evidence and case studies now.
  4. Keep your policies and training records current.