Non-Emergency Patient Transport Service (NEPTS)

The NHS North East and North Cumbria Integrated Care Board has awarded a contract for the provision of Non-Emergency Patient Transport Services (NEPTS) under the Health Care Services Provider Selection Regime (PSR) Direct Award Process. The contract with a total value of £2,999,000 spans a duration from 1st April 2025 to 31st March 2026. The procurement falls under the health and social work services category and covers the region of North East and North Cumbria (UKC).

This tender follows a limited procurement method without prior publication and the formal award process has now been concluded as of 13th May 2025. The contract award is confirmed following the required standstill period that ended on 29th April 2025. This procurement presents significant opportunities for businesses involved in health services, particularly those capable of delivering innovative, high-quality solutions that improve access, reduce health disparities, and offer sustainable service delivery.

Businesses with experience in providing health transport services or those equipped to handle extensive logistical operations stand to gain. By engaging with the NHS North East and North Cumbria Integrated Care Board, businesses can expand their network and enhance service delivery capabilities. Given the emphasis on social value, quality, innovation, and collaboration outlined in the award criteria, businesses that can align their offerings with these priorities will find promising grounds for growth and competitive advantage.