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Awarded· 31 Mar 2025

North Cumbria Waiting Well Service - Carlisle Mencap

NHS North East and North Cumbria Integrated Care Board · Sunderland, North East

NHS North East and North Cumbria Integrated Care Board has awarded North Cumbria Waiting Well Service - Carlisle Mencap. It is a contract for other health and social care in Sunderland.

View the official noticeOCDS data

Source: Find a Tender, published 4 Jul 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Carlisle Mencap

  2. 2025

    Award notice published

    Award Notice · 13:46

    View notice
01

About this tender

In brief

NHS North East and North Cumbria Integrated Care Board has awarded North Cumbria Waiting Well Service - Carlisle Mencap. It is a contract for other health and social care in Sunderland. The contract went to Carlisle Mencap. It was awarded on 31 March 2025. The contract value is £42,180.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 4 July 2025. The notice number is 037479-2025. The OCDS ID is ocds-h6vhtk-055942.

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board has awarded the contract for the North Cumbria Waiting Well Service to Carlisle Mencap. This tender, falling under the Community Health Services category, aims to support patients in North Cumbria registered with General Practices that form part of the waiting well programme.

The procurement process was carried out under urgent circumstances without prior publication of a call for competition, as outlined by the Provider Selection Regime Regulations 2023. The decision to award was made on the 27th of June 2025, with contracts signed simultaneously. Though the tender status is complete, an implied contract has been operational since the 1st of April 2025.

This contract is poised to run initially for six months, with an option to extend up to twelve months. It offers a chance for service providers to intervene at different levels of patient care ranging from complex to universal.

The notice in full

This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award.

Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme.

The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. The Waiting Well programme is a sub project under of the Healthier Fairer programme.

This programme was started as a proof of concept.

Lots (1)

  1. 01

    Lot 1Cancelled

    This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award.

    Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme.

    The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. Carlisle Mencap will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity.

    The provider will provides a tiered service offer will consist of; Complex / high level

    • Up to 12x 1:1 appointment
    • 12 weeks access to fitness sessions
    • 12 weeks access to wellbeing sessions
    • Continue check in for referral opportunities Targeted / medium level
    • Up to 6x 1:1 appointment
    • 6-10 weeks access to fitness sessions
    • 6-10 weeks access to wellbeing sessions
    • Continue check in for referral opportunities Universal / low level
    • Up to 3x 1:1 appointment
    • Sign posting and copies of service support guides
    • Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months.

    Resulting in the opportunity of this contract length being for 12 months.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Carlisle Mencap
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
SME

Values

Contracts value
£42,180

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
037479-2025
Open Contracting ID
ocds-h6vhtk-055942
CPV code
85323000 - Community health services
CPV division
85 - Health and social work services
03

Location

NHS North East and North Cumbria Integrated Care Board is based in Sunderland. The area the service covers can be wider, so check the notice and the lots.
Local authority
Sunderland
Town
Sunderland
Postcode
SR5 3XB
Electoral ward
Castle
Constituency
Washington and Gateshead South
Delivery area
Cumbria
Region
North East
Sub-region
Sunderland
Area
Northumberland, Durham and Tyne & Wear
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS North East and North Cumbria Integrated Care Board
Category
Services
Address
Sunderland, SR5 3XB · North East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Carlisle Mencap
Awardee scale
SME
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about North Cumbria Waiting Well Service - Carlisle Mencap

Who won the North Cumbria Waiting Well Service - Carlisle Mencap contract?

NHS North East and North Cumbria Integrated Care Board awarded the contract to Carlisle Mencap on 31 March 2025.

How much is the North Cumbria Waiting Well Service - Carlisle Mencap contract worth?

The contract value is £42,180.

Who is the buyer for North Cumbria Waiting Well Service - Carlisle Mencap?

NHS North East and North Cumbria Integrated Care Board, based in Sunderland, North East.

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