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Awarded· 27 Jan 2025

Online counselling and support service for children and young people

NHS North Central London Integrated Care Board · Islington, London

NHS North Central London Integrated Care Board has awarded Online counselling and support service for children and young people. It is a contract for other health and social care in Islington.

Source: Find a Tender, published 17 Feb 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Kooth Digital Health

  2. 2025

    Award notice published

    Award Notice · 16:42

    View notice
  3. 2025

    Tender notice updated

    Tender Notice · 11:44

    View notice
01

About this tender

In brief

NHS North Central London Integrated Care Board has awarded Online counselling and support service for children and young people. It is a contract for other health and social care in Islington. The contract went to Kooth Digital Health. It was awarded on 27 January 2025.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 17 February 2025. The notice number is 005331-2025. The OCDS ID is ocds-h6vhtk-04db35.

Summary of the contracting process

NHS North Central London Integrated Care Board has awarded a contract for an online counselling and support service for children and young people. This contract, valued at approximately £386,600, is targeted for the delivery of mental well-being services to young people aged between 11-18 years and up to 25 years for vulnerable groups.

The service will be provided from 1st April 2025 to 31st March 2026 in the London Boroughs of Haringey and Islington. The procurement process followed the Provider Selection Regime (PSR) under the Health Care Services Regulations 2023, and the contract was awarded on 13th February 2025 to the incumbent provider, Kooth Digital Health Limited, without a call for competition.

The notice in full

Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.

Lots (1)

  1. 01

    Lot 1Cancelled

    Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.

    Service description/care pathway. The Service Provider shall provide:

    a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user.

    active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people.

    a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns.

    drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners

    booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.

    This notice is an intention to award a contract to the existing provider following direct award process C.

    The approximate lifetime value of the contract is 386,600

    The expiring contract ends 31 March 2025

    The contract term will be 1 year with no option to extend.

    The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Kooth Digital Health
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Not stated in the notice: tender value, lots value, awards value, contracts value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
005331-2025
Open Contracting ID
ocds-h6vhtk-04db35
CPV code
85121270 - Psychiatrist or psychologist services
CPV division
85 - Health and social work services
03

Location

NHS North Central London Integrated Care Board is based in Islington. The area the service covers can be wider, so check the notice and the lots.
Local authority
Islington
Town
North London
Postcode
N1 1TH
Electoral ward
Laycock
Constituency
Islington South and Finsbury
Delivery area
Haringey and Islington
Region
London
Sub-region
Haringey and Islington
Area
Inner London - East
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS North Central London Integrated Care Board
Category
Services
Address
London, N1 1TH · London · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Kooth Digital Health
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Online counselling and support service for children and young people

Who won the Online counselling and support service for children and young people contract?

NHS North Central London Integrated Care Board awarded the contract to Kooth Digital Health on 27 January 2025.

Who is the buyer for Online counselling and support service for children and young people?

NHS North Central London Integrated Care Board, based in Islington, London.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. A re-tender usually follows near the end.
  3. Build your evidence and case studies now.
  4. Keep your policies and training records current.

More children and young people tenders from councils and the NHS are listed on our sector page, with what commissioners score and how to prepare a bid.