Ophthalmology triage and community eye service

The NHS Lancashire and South Cumbria Integrated Care Board has completed the procurement process for an ophthalmology triage and community eye service in West Lancashire. This procurement falls under the health services category and the contract was awarded using the Provider Selection Regime (PSR) under the Health Care Services Regulations 2023. The process employed a direct award, with the contract formally awarded to an existing provider, iSIGHT Ltd, without a call for competition.

This contract commenced on 1st April 2025 and will conclude on 31st March 2026. The procurement method was a limited process attributed to the direct award route C, given the existing provider's capability and service continuity. This tender presents significant opportunities for businesses specialising in health services, particularly those with existing expertise in ophthalmology and community eye care.

Although the procurement was concluded through a direct award, such opportunities are vital for companies looking to engage in public sector contracts that focus on sustainable service delivery and meeting essential health criteria. Businesses aiming to compete in similar future tenders would benefit from demonstrating an ability to meet key selection criteria around quality, innovation, and service integration, coupled with a commitment to reducing health inequalities and enhancing social value. Larger service providers might find prospective engagements advantageous, especially those adept at maintaining service quality while contributing to community health improvements.