Orthodontic Services, Hertfordshire 2027/37
Overview
Summary, notice description and lot information
NHS Hertfordshire and West Essex Integrated Care Board has completed the procurement process for orthodontic services in Hertfordshire, covering the period from 2027 to 2037. This tender, classified under CPV code 85131100, focuses on orthodontic services and has been conducted under the UK’s Health Care Services (Provider Selection Regime) Regulations 2023, utilising a limited procurement method without a prior call for competition. The procurement method rationale indicates the procurement falls outside the scope of standard regulations.
The contract was formally awarded on 17 December 2025 with a standstill period from 2 December to 12 December 2025. The new contract will commence on 1 April 2027 and conclude on 31 March 2037, with a total value of £8,724,051. This award follows a direct award process C, confirming the satisfactory service delivery by the existing provider, and addressing no conflicts or potential conflicts.
This contractual opportunity presents a stable long-term partnership for businesses specialising in orthodontic services, as the NHS Hertfordshire and West Essex Integrated Care Board has implemented a 10-year contract through a Personal Dental Services Agreement. The agreement ensures continuity of care with no significant changes to the existing contract arrangements. Given the nature of the procurement, it is particularly suited to businesses with experience in healthcare services delivery, specifically orthodontics, that meet the rigorous criteria set forth in the Provider Selection Regime.
The contract value, distributed over a decade, offers financial predictability and growth opportunities to eligible providers, particularly SMEs like Watford Orthodontics Ltd, which has been actively involved in such services in the region. The provision of orthodontic care via referral service emphasises the need for providers to deliver high standards to NHS patients, aligning with strategic healthcare objectives.
Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers.
To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes.
No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.
Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers. These services are a 'referral only service' via a General Dental Practitioner. <br/><br/>Eligible Patients must meet the Index of Orthodontic Needs to receive NHS Orthodontic Care. <br/><br/>Orthodontic Contracts are commissioned via a Personal Dental Services (PDS) Agreement which is a national contractual framework. <br/><br/>There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the basic and key criterion. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 13/12/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR DAP C.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.
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