Where Care Excellence Meets Business Success. Transform your operations today - 0333 577 0877
Log in to CareSync Interview Preparation.

Would you like to receive update from CareSync Experts?
Summary, notice description and lot information
The NHS Devon Integrated Care Board (ICB) has awarded a contract for orthodontic services in North Devon and Torridge, commencing on 5th November 2025. This procurement process, executed under the Provider Selection Regime (PSR), involved open competition and evaluation based on key criteria such as quality, value, and social impact. The service, classified under orthodontic services, targets facial growth and dental irregularities treatment.
The contract spans an initial period of 78 months, with an optional extension of 36 months, valued at £3,584,551 excluding extensions and £5,222,734 including them. Interested parties submitted bids via electronic submission before the deadline on 4th March 2025. The initial procurement stages were managed by NHS South, Central and West Commissioning Support Unit on behalf of the NHS Devon ICB.
Businesses specialising in orthodontic services have a compelling opportunity to deliver NHS-grade treatments in the South-West of the UK. The focus on services for young patients and adults with clinical needs presents a lucrative opening for providers with the capability to offer innovative treatments and improve healthcare access. Companies like Kitsungi Ltd, an SME specialising in dental services, successfully competed in this tender, highlighting the competitiveness of smaller firms in this domain.
With a substantial annual contract of 6,635 Units of Orthodontic Activity, newly established or existing providers proficient in treatment modalities such as radiograph examination and repair of orthodontic appliances could effectively leverage this opportunity for expansion and revenue growth. Additionally, the framework agreement fosters sustainable partnerships and tackles health inequalities, making it an attractive proposition for businesses aiming to enhance their service portfolio and social value footprint.
NHS Devon ICB (the Commissioner) was seeking providers who had the capability and capacity to deliver Level 2 and 3a NHS Orthodontic Services in North Devon and Torridge. Orthodontics is the dental specialty concerned with facial growth, development of the dentition and occlusion, and the assessment, diagnosis, interception and treatment of malocclusions and facial irregularities. The overall aim of the service is to provide equitable, accessible, high quality and cost effective specialist orthodontic services, in line with the National Guide for Commissioning Orthodontics (2015). Orthodontics is mainly provided for children and adolescents who meet the agreed criteria for NHS treatment and for adults where there is clinical justification and where prior approval has been agreed with the commissioner. The contract includes the following services: * Assessment and treatment delivered according to each patient's clinical needs, including interceptive treatment and in hours urgent care * Treatment includes examination, taking of radiographs, diagnosis, preventative care, advice, planning of orthodontic treatment, supply and repair of orthodontic appliances including retainers for a period of 12 months following the completion of active orthodontic treatment * Appropriate referral to other healthcare providers for mandatory or advanced mandatory services or any other appropriate and necessary healthcare * Advice to the patient and other clinicians where appropriate The contract is limited to orthodontic treatment within complexity Level 2 and 3a and excludes all mandatory services and the following additional services: * Sedation services * Domiciliary services * Minor oral surgery * Dental public health services * Orthodontic complexity level 1 and 3b cases The Commissioner will be contracting for the services using the standard clauses for a Personal Dental Services (PDS) Agreement. The contract term will be for an initial period of 78 months and 24 days, with an option to extend for a further 36 months at the sole discretion of the Commissioner. Services are due to commence on 5th November 2025. The total contract value excluding extensions is PS3,584,551, and PS5,222,734 including extensions. The contract will be for the delivery of 6,635 Units of Orthodontic Activity (UOAs) per annum. This is a new service to be delivered by a new provider. This notice serves as an intention to award a contract under the competitive process of the Provider Selection Regime (PSR). This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
Notice type, method, and CPV codes
Financial information and value estimates
Contract duration information not available.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
Supplier who was awarded this contract
External resources and data downloads
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
Our expert team can help you prepare a winning bid. Get professional support from CareSync Experts.
Get in touch with our team at Care Sync Experts today for a consultation.
Email: hello@caresyncexperts.co.uk
Phone: 0333 577 0877
Contact Us