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Coming up· published 12 May 2025

P396 - Bi-borough Adult Social Care Information and Advice Website - 'People First'

Westminster City Council · Westminster, London

Westminster City Council is planning P396 - Bi-borough Adult Social Care Information and Advice Website - 'People First'. It is a contract for other health and social care in Westminster.

Source: Find a Tender, published 12 May 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Pipeline notice published

    UK2 - Preliminary Market Engagement Notice · 16:18

    View notice
  2. 2025

    Tender notice expected

    Date given in the buyer's earlier notice

  3. 2025

    Contract starts

  4. Next

    2028

    Contract ends

    3 years after it starts

01

About this tender

In brief

Westminster City Council is planning P396 - Bi-borough Adult Social Care Information and Advice Website - 'People First'. It is a contract for other health and social care in Westminster. The buyer has published an early notice. It gives providers time to prepare before the tender opens. The estimated value is £180,000. The contract runs from 24 August 2025 to 24 August 2028. It lasts 3 years.

The buyer marks it as suitable for SMEs and VCSEs. Find a Tender published it on 12 May 2025. The notice number is 020642-2025. The OCDS ID is ocds-h6vhtk-05116d. Bids are made through the buyer's Jaggaer portal.

Summary of the contracting process

The procurement process initiated by Westminster City Council pertains to the development of the 'People First' website, a platform intended to enhance Adult Social Care Information and Advice services. This procurement falls under the services category, specifically relating to world wide web site design and operation, as well as IT consultancy and development services.

The process is currently at the planning stage with a focus on market engagement through a Request for Information (RFI). Interested parties must complete and submit the RFI via the council’s e-procurement tool, Jaggaer, by midday on 30th May 2025. Located in London, this procurement involves a planned contract period from 25th August 2025 to 24th August 2028, with potential for renewal.

The procurement specifically encourages participation from small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), offering a potential £180,000 contract with a gross value of £216,000, thus making it an attractive prospect for businesses looking to expand their portfolio and establish relationships with public sector clients.

The notice in full

People First is the current Royal Borough of Kensington (RBKC) and Westminster City Council (WCC) website for Adult Social Care Services. The contract for the current People First website is reaching expiry. The ambition is to empower users of services, their family members, residents, community partners and providers through having effective web information and advice on ASC functions, processes, support services, activities and events.

Be it seeking information about local support services, wellbeing events, or support around a safeguarding, we want all stakeholders to have immediacy of access to the guidance they need so they feel informed and in control. Underpinning this ambition is a website that is inviting to use; one that is visually engaging, easy to navigate, responsive, reliable and safe.

This pre-market engagement exercise is seeking intelligence from the Provider Market to inform a formal sourcing activity for the People First website's development.

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
24 Aug 2025 to 24 Aug 2028 (3 years)
Suitable for
Small and medium sized businesses (SMEs); Voluntary, community and social enterprises (VCSEs)

Procedure

Notice type
UK2 - Preliminary Market Engagement Notice
Current stage
Planning
Stages so far
Planning
Published on
Find a Tender Service
Buyer's portal
Jaggaer

Not stated in the notice: procurement method, awardee scale.

Values

Tender value
£180,000

Not stated in the notice: lots value, awards value, contracts value.

Status

Tender
Planning
Lots
Planning

Not stated in the notice: awards, contracts.

References

Find a Tender notice
020642-2025
Open Contracting ID
ocds-h6vhtk-05116d
CPV code
72000000 - IT services: consulting, software development, Internet and support; 72212100 - Industry specific software development services; 72212170 - Compliance software development services; 72212200 - Networking, Internet and intranet software development services; 72212221 - Internet browsing software development services; 72212224 - Web page editing software development services; 72413000 - World wide web (www) site design services; 72415000 - World wide web (www) site operation host services; and 4 more
CPV division
72 - IT services: consulting, software development, Internet and support; 85 - Health and social work services
03

Location

Westminster City Council is based in Westminster. The area the service covers can be wider, so check the notice and the lots.
Local authority
Westminster
Town
South West London
Postcode
SW1E 6QP
Electoral ward
St James's
Constituency
Cities of London and Westminster
Region
London
Sub-region
Westminster and City of London
Area
Inner London - West
Country
England
04

Buyer

Contracting authority

Organisation
Westminster City Council
Category
Services
Contact
The Buying Team
Address
London, SW1E 6QP · London · England

Not stated in the notice: phone.

05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about this tender

When will the P396 - Bi-borough Adult Social Care Information and Advice Website - 'People… tender open?

Westminster City Council has not yet given a date for the tender notice. An early notice is the time to answer any market engagement questions and gather the evidence a bid will need.

How much is the P396 - Bi-borough Adult Social Care Information and Advice Website - 'People… contract worth?

The estimated value is £180,000. The contract runs from 24 August 2025 to 24 August 2028 (3 years).

Who is the buyer for P396 - Bi-borough Adult Social Care Information and Advice Website - 'People…?

Westminster City Council, based in Westminster, London. The named contact is The Buying Team.

How do I bid for P396 - Bi-borough Adult Social Care Information and Advice Website - 'People…?

Register on the buyer's Jaggaer portal, download the tender pack and check every condition of participation before you start writing. The buyer has marked it as suitable for SMEs and VCSEs. Care Sync Experts writes and reviews care tender bids from £1,500 + VAT.

Want help winning this tender?

We write and review care tender bids: quality answers, case studies and social value, checked against how the buyer scores before you submit.

What to do next

  1. Read the early notice in full.
  2. Answer any market engagement questions.
  3. Gather your evidence and case studies now.
  4. Check your policies are up to date.
  5. Watch for the tender notice.