Patient Healthcare Communications and Related IT Services Framework

Surrey & Borders Partnership NHS, acting on behalf of NHS Commercial Solutions, is orchestrating a preliminary market engagement exercise concerning a potential procurement initiative for the Patient Healthcare Communications and Related IT Services Framework. The planning stage of this procurement process began with a notice published on 1st August 2025. The key industry categories involved are postal and telecommunications services, IT services, and health and safety services, among others.

The procurement process is open for participation from suppliers in the United Kingdom, with a preliminary engagement deadline set for 8th August 2025. The formal tendering stage is expected to commence after a market evaluation period, with a future notice projected for 1st October 2025. This procurement opportunity offers significant potential for business growth, especially for small and medium-sized enterprises (SMEs) due to its suitability criteria and scope for participation in multiple framework lots.

Businesses specializing in telecommunication systems, software development, IT consulting, healthcare services, and digital communication systems are particularly well-suited to compete. The framework agreement, valued at a gross amount of £1.68 billion, envisages a robust involvement of innovative solutions, particularly in digital transformation as endorsed by the NHS’s long-term plan. With contracts spanning an initial two-year period and potential extensions up to a total of eight years, this initiative offers commercial entities the chance to cultivate enduring partnerships and develop sector-specific technologies.