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Coming up· published 1 Aug 2025

Patient Healthcare Communications and Related IT Services Framework

Surrey & Boarders Partnership NHS on Behalf of NHS Commercial Solutions · Mole Valley, South East

Surrey & Boarders Partnership NHS on Behalf of NHS Commercial Solutions is planning Patient Healthcare Communications and Related IT Services Framework. It is a framework for other health and social care in Mole Valley.

Source: Find a Tender, published 1 Aug 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Pipeline notice published

    UK2 - Preliminary Market Engagement Notice · 13:34

    View notice
  2. 2025

    Pipeline notice updated

    UK2 - Preliminary Market Engagement Notice · 12:34

    View notice
  3. 2025

    Tender notice expected

    Date given in the buyer's earlier notice

  4. 2025

    Contract starts

  5. Next

    2027

    Contract ends

    2 years after it starts

01

About this tender

In brief

Surrey & Boarders Partnership NHS on Behalf of NHS Commercial Solutions is planning Patient Healthcare Communications and Related IT Services Framework. It is a framework for other health and social care in Mole Valley. The buyer has published an early notice. It gives providers time to prepare before the tender opens. The estimated value is £1,400,000,000. The contract runs from 2 December 2025 to 1 December 2027. It lasts 2 years.

The buyer marks it as suitable for SMEs. Find a Tender published it on 1 August 2025. The notice number is 045233-2025. The OCDS ID is ocds-h6vhtk-051d1b. Bids are made through the buyer's Atamis portal.

Summary of the contracting process

Surrey & Borders Partnership NHS, acting on behalf of NHS Commercial Solutions, is orchestrating a preliminary market engagement exercise concerning a potential procurement initiative for the Patient Healthcare Communications and Related IT Services Framework. The planning stage of this procurement process began with a notice published on 1st August 2025. The key industry categories involved are postal and telecommunications services, IT services, and health and safety services, among others.

The procurement process is open for participation from suppliers in the United Kingdom, with a preliminary engagement deadline set for 8th August 2025. The formal tendering stage is expected to commence after a market evaluation period, with a future notice projected for 1st October 2025.

This procurement opportunity offers significant potential for business growth, especially for small and medium-sized enterprises (SMEs) due to its suitability criteria and scope for participation in multiple framework lots. The framework agreement, valued at a gross amount of £1.68 billion, envisages a robust involvement of innovative solutions, particularly in digital transformation as endorsed by the NHS’s long-term plan.

With contracts spanning an initial two-year period and potential extensions up to a total of eight years, this initiative offers commercial entities the chance to cultivate enduring partnerships and develop sector-specific technologies.

The notice in full

NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Patient Healthcare Communications and Related IT Services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process.

Please note this engagement is only for information and is not to be scored. The questions are categorised as below: Section 1: Supplier Information Section 2: Lot Interest and Capability Section 3: Technical Capability & Innovation Section 4: Commercial & Framework Design Section 5: General Feedback

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Framework
Category
Services
Contract period
2 Dec 2025 to 1 Dec 2027 (2 years)
Suitable for
Small and medium sized businesses (SMEs)

Procedure

Notice type
UK2 - Preliminary Market Engagement Notice
Current stage
Planning
Stages so far
Planning
Published on
Find a Tender Service
Buyer's portal
Atamis

Not stated in the notice: procurement method, awardee scale.

Values

Tender value
£1,400,000,000

Not stated in the notice: lots value, awards value, contracts value.

Status

Tender
Planned
Lots
Planned

Not stated in the notice: awards, contracts.

References

Find a Tender notice
045233-2025
Open Contracting ID
ocds-h6vhtk-051d1b
CPV code
30192400 - Reprographic supplies; 30200000 - Computer equipment and supplies; 30231300 - Display screens; 31682230 - Graphic display panels; 32000000 - Radio, television, communication, telecommunication and related equipment; 32232000 - Video-conferencing equipment; 32510000 - Wireless telecommunications system; 35113000 - Safety equipment; and 24 more
CPV division
30 - Office and computing machinery, equipment and supplies except furniture and software packages; 31 - Electrical machinery, apparatus, equipment and consumables; lighting; 32 - Radio, television, communication, telecommunication and related equipment; 35 - Security, fire-fighting, police and defence equipment; 48 - Software package and information systems; 64 - Postal and telecommunications services; 71 - Architectural, construction, engineering and inspection services; and 3 more
03

Location

Surrey & Boarders Partnership NHS on Behalf of NHS Commercial Solutions is based in Mole Valley. The area the service covers can be wider, so check the notice and the lots.
Local authority
Mole Valley
Town
Redhill
Postcode
RH4 1XA
Electoral ward
Dorking North
Constituency
Dorking and Horley
Delivery area
North East (England), TLD North West (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLL1 West Wales and The Valleys, TLL14 South West Wales, TLL2 East Wales, TLM Scotland, TLM5 North Eastern Scotland, TLM7 Eastern Scotland, TLM8 West Central Scotland, TLM9 Southern Scotland, TLM91 Scottish Borders, TLN Northern Ireland, TLN0 Northern Ireland
Region
South East
Sub-region
East Surrey
Area
Surrey, East and West Sussex
Country
England
04

Buyer

Contracting authority

Organisation
Surrey & Boarders Partnership NHS on Behalf of NHS Commercial Solutions
Category
Services
Contact
NHSCS Digital Team
Phone
01306646822
Address
Dorking, RH4 1XA · South East · England
Call 01306646822
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Patient Healthcare Communications and Related IT Services Framework

When will the Patient Healthcare Communications and Related IT Services Framework tender open?

Surrey & Boarders Partnership NHS on Behalf of NHS Commercial Solutions has not yet given a date for the tender notice. An early notice is the time to answer any market engagement questions and gather the evidence a bid will need.

How much is the Patient Healthcare Communications and Related IT Services Framework contract worth?

The estimated value is £1,400,000,000. The contract runs from 2 December 2025 to 1 December 2027 (2 years).

Who is the buyer for Patient Healthcare Communications and Related IT Services Framework?

Surrey & Boarders Partnership NHS on Behalf of NHS Commercial Solutions, based in Mole Valley, South East. The named contact is NHSCS Digital Team, on 01306646822.

How do I bid for Patient Healthcare Communications and Related IT Services Framework?

Register on the buyer's Atamis portal, download the tender pack and check every condition of participation before you start writing. The buyer has marked it as suitable for SMEs. Care Sync Experts writes and reviews care tender bids from £1,500 + VAT.

Want help winning this tender?

We write and review care tender bids: quality answers, case studies and social value, checked against how the buyer scores before you submit.

What to do next

  1. Read the early notice in full.
  2. Answer any market engagement questions.
  3. Gather your evidence and case studies now.
  4. Check your policies are up to date.
  5. Watch for the tender notice.