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Awarded· 8 May 2025

Primary Care Support England

NHS England · Leeds, Yorkshire and The Humber

NHS England has awarded Primary Care Support England. It is a contract for other health and social care in Leeds.

Source: Find a Tender, published 12 May 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Capita Business Services

  2. 2025

    Award notice updated

    Award Notice · 05:59

    View notice
  3. 2025

    Contract starts

  4. Next

    2028

    Contract ends

    3 years after it starts

01

About this tender

In brief

NHS England has awarded Primary Care Support England. It is a contract for other health and social care in Leeds. The contract went to Capita Business Services. It was awarded on 8 May 2025. The contract value is £490,500,000. The contract runs from 31 August 2025 to 31 August 2028. It lasts 3 years.

Find a Tender published it on 12 May 2025. The notice number is 020276-2025. The OCDS ID is ocds-h6vhtk-05105f.

Summary of the contracting process

The procurement process for "Primary Care Support England" is managed by NHS England, targeting the provision of essential health services. This tender focuses on modifying an existing contract for the delivery of primary care support services across England, with a specific emphasis on administration services vital to the functioning of primary care organisations.

NHS England is the buying organisation, located in Leeds, with the contract activity centred in the UKE4 region. The procurement falls under the "services" category within the health services industry and is currently at the contract update stage. A significant amendment to the existing arrangement involves an 18-month extension of the service provision, ensuring continuity and smooth transition to future service arrangements.

The contract modification adheres to the Public Contract Regulations 2015, namely Regulation 72(1)(b) and 72(1)(e). Key dates include the start date of the extended contract on 1st September 2025 and its conclusion by 31st August 2028.

The notice in full

The notice has no description. Open the official notice for the full details.

Lots (1)

  1. 01

    Lot 1

    A modification to NHS England's contract for the delivery of the Primary Care Support Services, which are essential administration services that underpin Primary Care in England. The modification agrees between the Parties to extend the Contract for a period of 18 months and confirms timeframes for invoking the Termination Assistance Period, provided for within the Contract.

    This modification is made in accordance with the safe harbour of Regulation 72(1)(b) of the Public Contract Regulations 2015. In addition, we do not consider this to be a substantial modification and so the modification is also made in accordance with the safe harbour of Regulation 72(1)(e) of the Public Contracts Regulations 2015.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
31 Aug 2025 to 31 Aug 2028 (3 years)
Lots
1
Awarded to
Capita Business Services
Number of suppliers
1

Procedure

Notice type
Award Notice
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Not stated in the notice: procurement method.

Values

Contracts value
£490,500,000

Not stated in the notice: tender value, lots value, awards value.

Status

Awards
Active
Contracts
Active

Not stated in the notice: tender, lots.

References

Find a Tender notice
020276-2025
Open Contracting ID
ocds-h6vhtk-05105f
CPV code
48180000 - Medical software package; 48300000 - Document creation, drawing, imaging, scheduling and productivity software package; 48430000 - Inventory management software package; 48444000 - Accounting system; 48445000 - Customer Relation Management software package; 48490000 - Procurement software package; 48812000 - Financial information systems; 48814000 - Medical information systems; and 15 more
CPV division
48 - Software package and information systems; 64 - Postal and telecommunications services; 66 - Financial and insurance services; 72 - IT services: consulting, software development, Internet and support; 75 - Administration, defence and social security services; 79 - Business services: law, marketing, consulting, recruitment, printing and security; 85 - Health and social work services
03

Location

NHS England is based in Leeds. The area the service covers can be wider, so check the notice and the lots.
Local authority
Leeds
Town
Leeds
Postcode
LS1 4AP
Electoral ward
Hunslet & Riverside
Constituency
Leeds South
Delivery area
West Yorkshire
Region
Yorkshire and The Humber
Sub-region
Leeds
Area
West Yorkshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS England
Category
Services
Contact
Danielle McCulloch
Address
Leeds, LS1 4AP · Yorkshire and The Humber · England

Not stated in the notice: phone.

Awarded supplier

Supplier
Capita Business Services
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Primary Care Support England

Who won the Primary Care Support England contract?

NHS England awarded the contract to Capita Business Services on 8 May 2025. It is due to end on 31 August 2028, which is when a re-tender would normally follow.

How much is the Primary Care Support England contract worth?

The contract value is £490,500,000. The contract runs from 31 August 2025 to 31 August 2028 (3 years).

Who is the buyer for Primary Care Support England?

NHS England, based in Leeds, Yorkshire and The Humber. The named contact is Danielle McCulloch.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. It is due to end on 31 August 2028.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.