Private Healthcare Subscription Contract and Related Services
Overview
Summary, notice description and lot information
The Royal Berkshire Fire & Rescue Service has concluded the award stage of a procurement process for a Private Healthcare Subscription Contract and Related Services, classified under CPV code 85100000 for health services. The procurement, which closed its tendering phase on 1st February 2025, was initially released via the Light Touch Regime option but resulted in non-compliant bids. Consequently, a direct negotiation with the incumbent supplier, The Benenden Healthcare Society Ltd, was utilised, concluding on 7th October 2025, with a contract worth £465,000.
The contract will commence on 1st March 2025 and run until 28th February 2027, covering services intended to support employee healthcare needs, including diagnostic and treatment services in Reading, England. This tender represents a significant opportunity for businesses specialising in private healthcare services, particularly those equipped to deliver comprehensive and tailored support such as diagnostic services, mental health counselling, and physiotherapy. Enterprises capable of providing accessible, around-the-clock GP services and handling discretionary services with efficiency could see substantial business growth.
The procurement process, which accommodates SMEs and VCSEs, allows these types of organisations to align themselves as valuable partners in delivering healthcare solutions, promoting both competitive service offerings and the enhancement of employee well-being.
The Authority is seeking to appoint a single Provider able to put in place and manage a Private Health Care Subscription Contract commencing 1st March 2025. The service provider will be able offer a wide range of discretionary private healthcare to the employees of the Authority which may include the following health services:
- Diagnostic services such as private consultations, scans and tests where an active NHS referral is in place and wait times will result in a delay for the employee being able to return to their normal duties resulting in sickness absence.
- Access to a private GP service that should include private prescriptions preferably 24/7 that can be accessed by the employee for advice for their own and their family member's medical needs.
- Tailored physiotherapy - arranged by the employee making a request to the Service Provider, without a GP referral.
- Mental health support including access to counselling services.
- Treatment and Surgery - when an active NHS referral is in place and wait times will result in a delay for the employee being able to return to their normal duties resulting in sickness absence The Authority utilised a below threshold Light Touch Regime (LTR) option to release the tender package on the In-Tend portal on 15th November 2024.
As the Authority did not receive any compliant bid, Following the principle of Section 32 of Public Contract Regulation 2015, use of the negotiated procedure without prior publication to negotiate to award the contract, the Authority approached our incumbent supplier Benenden Healthcare Society Ltd to negotiate a new contract to ensure that the service can be provided to employees and a continuity of service be maintained.
Procurement Classification
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Contract Values
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The contract period is two years.
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