Provision of a Generic Advocacy Service in the London Borough of Redbridge

The London Borough of Redbridge has finalised the procurement process for the provision of a Generic Advocacy Service, aimed at delivering high-quality, person-centred, and outcomes-focused advocacy services. This contract falls under the Health and Social Work Services category (CPV code 85000000) and is located in the region of UKI53. The procurement utilised an open procedure and has reached the award stage, with the award made on 1st October 2024.

The contract period is set until 30th June 2027, with a potential extension of up to two years at the discretion of the authority. The awarded supplier for this contract is Voiceability, an SME based in London, and the total contract value is £1,316,715. This tender provides significant business growth opportunities, particularly for businesses specialising in health and social care services.

Companies that prioritise quality and person-centred care could thrive under this contract, given that quality was a primary award criterion at 60%, with price considered at 40%. The provision aims to support a diverse population, making it ideal for businesses experienced in catering to varied community needs. Additionally, the possibility of a two-year contract extension offers a substantial period for delivering impactful services and achieving long-term growth and stability.