Provision of Independent Complaint Officers

Hull City Council is inviting tenders for the provision of Independent Complaint Officers, classified under welfare services for children and young people. This procurement process, which is in the tender stage, follows an open procedure. The contract is set to commence on 1st September 2025 and will run until 31st August 2029, with an option to extend for two additional 12-month periods.

The total estimated value of the contract is £240,000, with an annual value projected at £60,000. The tender submission deadline is 24th February 2025, and interested parties should ensure all documents are completed fully and precisely as outlined in the tender documentation to avoid elimination. This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to expand their business by engaging in a long-term contract with a prominent municipal authority.

Organisations that specialise in providing social work and welfare services for children and young people, including those with capabilities in broader social and community services, will find this contract particularly suitable for their operations. With a broad geographic scope including the British Overseas Territories, Channel Islands, and beyond, this opportunity allows for growth and extended reach in both domestic and international markets.