Where Care Excellence Meets Business Success. Transform your operations today - 0333 577 0877
We are here to help 24/7.

Awarded· 29 Sept 2025

Provision of Social Listening Service

Middlesbrough Council · Middlesbrough, North East

Middlesbrough Council has awarded Provision of Social Listening Service. It is a contract for other health and social care in Middlesbrough.

View the official noticeOCDS data

Source: Find a Tender, published 27 Oct 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Nerds With Words

  2. 2025

    Contract starts

  3. 2025

    Award notice published

    UK7 - Contract Details Notice · 10:26

    View notice

  4. Next

    2028

    Contract ends

    3 years after it starts

01

About this tender

In brief

Middlesbrough Council has awarded Provision of Social Listening Service. It is a contract for other health and social care in Middlesbrough. The contract went to Nerds With Words. It was awarded on 29 September 2025. The contract value is £87,480. The contract runs from 30 September 2025 to 30 September 2028. It lasts 3 years.

It is run as a below threshold - limited competition. Find a Tender published it on 27 October 2025. The notice number is 068437-2025. The OCDS ID is ocds-h6vhtk-05d3e8.

Summary of the contracting process

Middlesbrough Council has awarded a contract for the provision of a social listening service in collaboration with Redcar and Cleveland Borough Council as part of the South Tees Health Determinants Research Collaboration (HDRC). The contract, identified as MBC000569, was awarded on the 27th of October 2025.

It covers the implementation of IT services and health/social work services in the Middlesbrough and Cleveland area, aimed at monitoring public opinions on various issues relevant to local authorities. The procurement process was conducted using a limited competition method below the threshold, focusing on a specific region, namely UKC12.

The contract, valued at £87,480, commenced on the 1st of October 2025 and is set to conclude on the 30th of September 2028. SMEs specialising in these sectors, particularly those with capabilities in social media analytics and public engagement, are well-suited to benefit from such public contracts. The partnership with local councils highlights the potential for further collaborations and expansions into public sector projects.

The notice in full

Middlesbrough Council is seeking bids for the provision of a social listening service together with Redcar and Cleveland Borough Council (South Tees) for use in the Middlesbrough and Cleveland area (of social media) along with training and support for our team members to undertake this themselves. This will have value in numerous projects the Health Determinants Research Collaboration (HDRC) South Tees are supporting with local authority staff.

Through this function we can monitor current and retrospective opinions on a range of issues of import to the local authority.

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other
Procurement type
Standard
Category
Services
Contract period
30 Sep 2025 to 30 Sep 2028 (3 years)
Awarded to
Nerds With Words
Number of suppliers
1

Procedure

Notice type
UK7 - Contract Details Notice
Procurement method
Limited
Procedure
Below threshold - limited competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
SME

Values

Contracts value
£87,480

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Complete
Awards
Active
Contracts
Active

References

Find a Tender notice
068437-2025
Open Contracting ID
ocds-h6vhtk-05d3e8
CPV code
72000000 - IT services: consulting, software development, Internet and support; 85000000 - Health and social work services
CPV division
72 - IT services: consulting, software development, Internet and support; 85 - Health and social work services
03

Location

Middlesbrough Council is based in Middlesbrough. The area the service covers can be wider, so check the notice and the lots.
Local authority
Middlesbrough
Town
Cleveland
Postcode
TS1 9FT
Electoral ward
Newport
Constituency
Middlesbrough and Thornaby East
Region
North East
Sub-region
South Teesside
Area
Tees Valley
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Middlesbrough Council
Category
Services
Address
Middlesbrough, TS1 9FT · North East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Nerds With Words
Awardee scale
SME
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Provision of Social Listening Service

Who won the Provision of Social Listening Service contract?

Middlesbrough Council awarded the contract to Nerds With Words on 29 September 2025. It is due to end on 30 September 2028, which is when a re-tender would normally follow.

How much is the Provision of Social Listening Service contract worth?

The contract value is £87,480. The contract runs from 30 September 2025 to 30 September 2028 (3 years).

Who is the buyer for Provision of Social Listening Service?

Middlesbrough Council, based in Middlesbrough, North East.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. It is due to end on 30 September 2028.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.
Talk to us about this tenderHow our tender writing works

Bidding for contracts like this

Other tenders in Middlesbrough

Browse by sector

Get help with your bid