PURCH2651 Provision of a Framework for Employee & Student Assistance and Counselling Support Services

The University of Glasgow has completed its procurement process for the provision of employee and student assistance and counselling support services under the framework contract PURCH2651. This services contract falls within the Educational Services category (Industry Classification: CPV 85312300) and concerns the delivery location in Glasgow, UK (Region: UKM82). The procurement was conducted using an open procedure and included several lots, each focusing on different aspects such as employee assistance, student counselling, and peer support platforms.

Key dates include the award notice date of 21 August 2025 and contract signing, with activities commencing shortly thereafter. The procurement process has moved past the award stage, and contracts are now active, bringing new opportunities for businesses in mental health and counselling services. This tender created significant opportunities for business growth, especially for organisations offering mental health and wellbeing services in an educational context.

The awarded lots provided grounds for large-scale as well as SME participation, with distinct roles for delivering peer support, student counselling, and assistance services. Suppliers like Randstad, TalkLife, People Asset Management Ltd, and Health Assured secured contracts under different lots, ensuring a multi-faceted delivery approach. Businesses with competencies in confidential support services, digital peer engagement platforms, and complex case management were well-suited for this procurement, highlighting the potential for growth in these sectors through collaborative partnerships with educational institutions like the University of Glasgow.