QHM-2025-8506 MH Lived Experience/Happiness hub service

The NHS North East and North Cumbria Integrated Care Board has recently awarded a contract titled "QHM-2025-8506 MH Lived Experience/Happiness Hub Service," which falls under the category of miscellaneous health services. The procurement process utilised a direct award procedure without prior publication, adhering to the Health Care Services (Provider Selection Regime) Regulations 2023. The decision followed an intention to award phase, with representations allowed until 18 August 2025.

The contract, valued at £1,381,242, spans from 1 April 2025 to 31 March 2026 and will be delivered in the UKC region, specifically Sunderland. The existing provider under this framework is expected to maintain service continuity, meeting the established quality and performance criteria. This tender represents a considerable opportunity for businesses specialising in health services, particularly those with experience in delivering community-focused mental health initiatives.

Companies that can demonstrate an extensive understanding of client-centric health models and possess the infrastructure to manage large-scale service implementations would be well-suited to compete for similar future contracts under the Provider Selection Regime. The framework favours existing providers with a track record of fulfilling contract requirements, so maintaining high service standards and understanding the tender’s legal specifics are crucial for potential participants aiming for successful bids in this evolving sector.