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Awarded· 15 Jul 2025

QHM-2025-9518 Social Navigation

NHS North East and North Cumbria Integrated Care Board · Sunderland, North East

NHS North East and North Cumbria Integrated Care Board has awarded QHM-2025-9518 Social Navigation, a contract for other health and social care in Sunderland, to First Contact Clinical on 15 July 2025.

Source: Find a Tender · published 28 Aug 2025 · details refreshed every 30 minutes

Key dates

  1. 2025

    Contract awarded

    First Contact Clinical

  2. 2025

    Award notice published

    Award Notice · 17:16

    View notice
  3. 2025

    Tender notice updated

    Tender Notice · 08:20

    View notice
01

About this tender

In brief

NHS North East and North Cumbria Integrated Care Board has awarded QHM-2025-9518 Social Navigation, a contract for other health and social care in Sunderland, to First Contact Clinical on 15 July 2025. The contract value is £11,197.

It is run as an award procedure without prior publication of a call for competition. Published on Find a Tender on 28 August 2025 as notice 051780-2025, OCDS ID ocds-h6vhtk-056bc3.

Summary of the contracting process

The public procurement process for "QHM-2025-9518 Social Navigation" is being conducted by the NHS North East and North Cumbria Integrated Care Board. The procurement falls under the category of community health services, and it is located in Sunderland, UKC, United Kingdom. The current procurement stage is focused on the award, following a tender update.

The contract, valued at £11,197, is set to start on 1 April 2025 and will conclude on 31 March 2026. The procurement was conducted via a Direct Award Process as part of the Provider Selection Regime (PSR), sidestepping the scope of The Procurement Act 2023. The procurement of this contract presents growth opportunities for businesses specializing in health services.

With the limited procurement method and reliance on existing service provision standards, well-established providers with a proven track record in delivering community health services would be particularly suited to undertake this contract. The opportunity is open to businesses capable of fulfilling quality and cost criteria effectively, maintaining necessary standards according to the Provider Selection Regime guidelines. Such businesses stand to grow by expanding their service delivery within the healthcare sector in the UK, particularly in the North East and North Cumbria regions.

The notice in full

Social Navigation

Lots (1)

  1. 01

    Lot 1Cancelled

    Social Navigation The relevant authority intends to award a contract to an existing provider under Direct Award C under the Health Care Services (Provider Selection Regime) regulations 2023. The contract value is PS11197. Contract Start Date: 01/04/2025 Contract End Date: 31/03/2026 Although the contract start is 01/04/2025, the services have been delivered on an implied contract and contracts will be issued following the standstill period from the date of this notice.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
First Contact Clinical
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£11,197

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
051780-2025
Open Contracting ID
ocds-h6vhtk-056bc3
CPV code
85323000 - Community health services
CPV division
85 - Health and social work services
03

Location

NHS North East and North Cumbria Integrated Care Board is based in Sunderland. The area the service covers can be wider, so check the notice and the lots.
Local authority
Sunderland
Town
Sunderland
Postcode
SR5 3XB
Electoral ward
Castle
Constituency
Washington and Gateshead South
Delivery area
North East (England)
Region
North East
Sub-region
Sunderland
Area
Northumberland, Durham and Tyne & Wear
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS North East and North Cumbria Integrated Care Board
Category
Services
Contact
Not specified
Phone
Not specified
Address
Sunderland, SR5 3XB · North East · England
Call Not specified

Awarded supplier

Supplier
First Contact Clinical
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about QHM-2025-9518 Social Navigation

Who won the QHM-2025-9518 Social Navigation contract?

NHS North East and North Cumbria Integrated Care Board awarded the contract to First Contact Clinical on 15 July 2025.

How much is the QHM-2025-9518 Social Navigation contract worth?

The contract value is £11,197.

Who is the buyer for QHM-2025-9518 Social Navigation?

NHS North East and North Cumbria Integrated Care Board, based in Sunderland, North East.

Get ready for the next round

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