Qualitative Analysis and Reporting for Patient Experience Surveys

NHS England completed a public procurement process titled "Qualitative Analysis and Reporting for Patient Experience Surveys," aimed at thematic analysis of responses from national patient surveys. The procurement process, classified under health services and survey services, was carried out at their London base, specifically at Wellington House, 133-135 Waterloo Rd. This open competition was part of a light touch regime below the threshold, awarded to Solutions Strategy Research Facilitation Limited, an SME located in Milton Keynes.

The contract commenced on 4th September 2025 and concludes on 31st March 2026, with a contract value of £66,380 excluding VAT, signed on 3rd September 2025. The procurement process was finalised with the contract award stage. This tender represents significant opportunities for businesses capable of delivering high-quality thematic analysis of survey data, specifically utilising deductive and inductive qualitative methods.

Ideal candidates would be skilled in handling substantial data sets from multiple surveys, providing insightful, actionable reports to aid NHS stakeholders in strategic decision-making. With a particular emphasis on technical and social value, businesses experienced in qualitative analysis in the health sector stand to benefit, especially SMEs accustomed to working flexibly across multiple projects simultaneously. This contract not only underscores existing expertise but also opens doors for deeper engagement and value-driven service delivery within the public sector.