Awarded· 28 Aug 2024
Qwell online mental health counselling platform in St Helens
NHS Cheshire and Merseyside Integrated Care Board · Warrington, North West
NHS Cheshire and Merseyside Integrated Care Board has awarded Qwell online mental health counselling platform in St Helens. It is a contract for other health and social care in Warrington.
Source: Find a Tender, published 23 Apr 2025. Details are refreshed every 30 minutes.
Key dates
2024
Contract awarded
Kooth Digital Health
2025
Award notice published
Award Notice · 10:13
View notice
About this tender
In brief
NHS Cheshire and Merseyside Integrated Care Board has awarded Qwell online mental health counselling platform in St Helens. It is a contract for other health and social care in Warrington. The contract went to Kooth Digital Health. It was awarded on 28 August 2024. The contract value is £105,000.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 23 April 2025. The notice number is 016444-2025. The OCDS ID is ocds-h6vhtk-050623.
Summary of the contracting process
NHS Cheshire and Merseyside Integrated Care Board is progressing through the award stage of a procurement process for the delivery of the Qwell online mental health counselling platform in St Helens. The contract is set to begin on 8th May 2025 and run until 31st August 2027, with an annual contract value of £45,000.
This initiative supports the health services category and focuses on providing accessible mental health services to adults in the region. The procurement approach is a direct award under the Provider Selection Regime, in accordance with the Health Care Services Regulations 2023, which results in a limited procurement method without prior publication of a call for competition.
Key decision criteria for this award included social value, improving access, quality, and service sustainability, with a standstill period in place for provider representations until 8 working days from 23rd April 2025. Engaging in this contract could bolster a provider’s portfolio by aligning their services with strategic regional health initiatives and expanding their influence within the public sector health market.
The notice in full
Qwell is an online mental health counselling platform, available 24/7 and 365 days a year providing free, safe and anonymous mental health and wellbeing support for adults in St Helens.
Lots (1)
- 01
Lot 1Cancelled
NHS Cheshire and Merseyside ICB - St Helens Place intend to award a 28 month contract via Direct award C to the incumbent provider to deliver the Qwell online mental health counselling platform in St Helens. The contract will start on the 8th of May 2025, expire on 31st August 2027 and has an annual contract value of PS45,000.
Key facts
Contract
- Service
- Other health and social care
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Kooth Digital Health
- Number of suppliers
- 1
Procedure
- Notice type
- Award Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Contracts value
- £105,000
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 016444-2025
- Open Contracting ID
- ocds-h6vhtk-050623
- CPV code
- 85100000 - Health services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Warrington
- Town
- Warrington
- Postcode
- WA1 1QY
- Electoral ward
- Bewsey and Whitecross
- Constituency
- Warrington South
- Delivery area
- East Merseyside
- Region
- North West
- Sub-region
- Warrington
- Area
- Cheshire
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- NHS Cheshire and Merseyside Integrated Care Board
- Category
- Services
- Contact
- Mervyn Kennedy
- Address
- Warrington, WA1 1QY · North West · England
Not stated in the notice: phone.
Awarded supplier
- Supplier
- Kooth Digital Health
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about Qwell online mental health counselling platform in St Helens
Who won the Qwell online mental health counselling platform in St Helens contract?
NHS Cheshire and Merseyside Integrated Care Board awarded the contract to Kooth Digital Health on 28 August 2024.
How much is the Qwell online mental health counselling platform in St Helens contract worth?
The contract value is £105,000.
Who is the buyer for Qwell online mental health counselling platform in St Helens?
NHS Cheshire and Merseyside Integrated Care Board, based in Warrington, North West. The named contact is Mervyn Kennedy.
Get ready for the next round
Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.
What to do next
- This contract has been awarded.
- A re-tender usually follows near the end.
- Build your evidence and case studies now.
- Keep your policies and training records current.
Bidding for contracts like this
Other tenders in Warrington
- Acute Secondary Care Services across Cheshire and MerseysideWarrington
- Acute Secondary Care Services across Cheshire and MerseysideWarrington
- Community Pharmacy Trans Health Medicines Stockholding - SeftonWarrington
- Care at the Chemist & On Demand Access to Palliative Care Medicines - HaltonWarrington
- Accident and Emergency Services, Acute Services, Cancer Services and/or Radiotherapy Services, Community Services , Diagnostic, Screening and/or Pathology Services , End of Life Care Services , Mental Health and Learning Disability Services , Urgent Treatment Centre Services across Cheshire and MerseysideWarrington
- Hospice, Palliative, End of Life Services in LiverpoolWarrington
- Care At The Chemist (Minor Ailment Service) - KnowsleyWarrington
- W0326Warrington
Browse by sector
- All open health and social care tendersThe full feed, updated every 30 minutes.
- Tender sectors we coverWhat each sector buys and how bids are scored.
- Supported living tendersSupport for adults in their own tenancies.
- Extra care tendersHousing with care staff on site.
- Reablement tendersShort-term help to regain everyday skills.
- Residential care and care home tendersCare home and nursing home beds.
- Domiciliary care tendersCare visits in people's own homes.
- Children and young people tendersChildren's homes, placements and short breaks.
Get help with your bid
- Health and social care tender writingWe write and review your bid.
- Guidance on managing a bidPlan a bid from notice to submission.
- Providers we have helped win contractsContracts our clients have won.
- What the Procurement Act 2023 changes for care tenders
- Book a consultation about this tenderTalk this tender through with us.