Rapid Response Service to support Section 136 Observations
Overview
Summary, notice description and lot information
The procurement process, undertaken by the Cheshire and Wirral Partnership NHS Foundation Trust, was completed for the provision of a Rapid Response Service to support Section 136 Observations. This service falls under the health services category and is located in Chester, United Kingdom. The process was at the award stage as of 8th July 2025, with the contract period set from 8th July 2025 to 31st December 2025.
The procurement method used was below threshold without competition, with a total contract value of £723,884. The legal basis for this contract was the UKPGA 2023/54, underlining its statutory compliance. This tender presents an excellent opportunity for businesses specialising in health services, particularly those experienced in mental health support and urgent care.
Independence Support Ltd, a small to medium-sized enterprise based in Gloucestershire, was awarded the contract, demonstrating the potential for similar enterprises to engage in public sector contracts. Businesses equipped to deliver rapid response support and patient care would find this an ideal opportunity to expand their service offerings within the NHS framework, leveraging their capabilities for strategic growth in the public health sector. The focus within the service includes observation in hospital places of safety, patient transport, and support to mental health wards, making it suitable for businesses with expertise in these areas.
The Rapid Response Service will support the transport, support, and observation to patients across the Cheshire and Wirral NHS Foundation Trust footprint. The service will sit within the Urgent Care First Response portfolio and will undertake the following functions: 1. Section 135/ Section 136 observation in acute hospital place of safety (POS) 2.
Patient conveyance 3. Supporting Patients in A and E departments who have been assessed as requiring a mental health inpatient bed. 4.
Support to inpatient mental health wards 5. Support to Home Treatment Teams 6. Support to the Crisis Line Capacity for all responses will be managed centrally by Rapid Response coordinators who will be based in the crisis line and work alongside Clinical Leads to prioritise responses.
Rapid Response Team Members will be based in the Crisis Triage and Response Service (CTRS) and the East Home Treatment Team. S135 / S136 observation in acute hospital POS and takes priority over all other functions of the service and this will be prioritised. 01/04/25 to 31/12/25 PS723,884
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