Referral Management Service - Specialist Clinical Triage in St Helens & Warrington areas

This procurement process involves the NHS Cheshire and Merseyside Integrated Care Board, which intends to award a contract for the "Referral Management Service - Specialist Clinical Triage" to be implemented in the St Helens and Warrington areas. The procurement falls within the health services category and is managed under a limited procurement method due to the Health Care Services (Provider Selection Regime) Regulations 2023. The decision to proceed with this contract, valued at £320,833, was approved by the respective leadership teams on 20 February 2025 and 4 March 2025.

Representations by potential providers are invited within an eight-day period following the publication of the award notice dated 23 April 2025. The contract is set to begin on 8 May 2025 and will last until 31 March 2026. This tender offers business growth opportunities for health service providers, especially those with capabilities in managing referral systems and conducting specialist clinical triage.

The contract prioritizes social value, quality, and innovation, along with integration and service sustainability, suggesting that businesses with a strong track record in these areas are well-suited to compete. Given that the procurement process is executed through a direct award, businesses with existing contracts or those possessing specialized expertise in healthcare management systems may find a competitive advantage in this procurement opportunity.