Responsive whole family support for complex needs

North Lanarkshire Council, a regional or local authority, completed a procurement process for the contract titled "Responsive whole family support for complex needs," with a focus on general public services within the North Lanarkshire area. The procurement, dealing in the services industry category, was at the award stage on 21st August 2025. This contract was pursued through a limited procurement method, specifically an award procedure without prior publication of a call for competition, due to capacity constraints within the council.

The contract is identified as NLC-CPT-25-039 and is valued at £236,749. The contract provides support for families with children having complex needs, to be delivered in North Lanarkshire as per themes identified by the council's services. This tender presents growth opportunities for businesses specialising in family support services, particularly those capable of providing comprehensive and tailored solutions for families with complex needs.

PlayPeace SCIO, an SME, was awarded the contract, highlighting that small to medium-sized enterprises are well-positioned to compete effectively in this sector. Businesses that can deliver peer-led support, akin to the project's requirements, and have the capability to address specialised and localised service needs would find this type of procurement advantageous for expanding their operations within the public sector.