Road Victim Support Services
Overview
Summary, notice description and lot information
The Police and Crime Commissioner for Dyfed-Powys is inviting tenders for the provision of Road Victim Support Services, aimed at supporting individuals and families bereaved by road collisions within the Dyfed Powys and South Wales regions. This procurement process, classified under Public Order and Safety, is currently at the tender stage. Key locations covered include Carmarthenshire, Ceredigion, Pembrokeshire, Powys, Cardiff, Vale of Glamorgan, Swansea, Merthyr, Bridgend, Rhondda Cynon Taf, and Neath.
The tender period ends on 21 February 2025, with the contract starting on 1 June 2025 and potentially extending until 31 March 2026 with options for two additional 12-month extensions. This procurement utilises an open procedure, and businesses can submit their bids electronically via the eTenderWales platform. This tender offers substantial opportunities for businesses specialising in victim support services, particularly those that can provide a dedicated, bilingual caseworker for face-to-face support.
Ideal candidates include organisations experienced in delivering managed care and supportive interventions for bereaved individuals. Businesses that can demonstrate high quality at competitive pricing, as highlighted by the award criteria of 70% quality and 30% price, are well-positioned to compete for this contract. Consortia are welcome to bid, potentially aiding smaller firms in forming partnerships to meet the contract requirements comprehensively.
The successful tenderer will contribute significantly to community welfare and safety across multiple counties in South Wales and Dyfed Powys.
The Commissioner is seeking to commission a Road Victim Service to provide support to individuals and families bereaved by road collisions. Support is to be offered whether or not a crime has been recorded in a case. A dedicated caseworker should deliver support within the Dyfed Powys and south Wales region, providing case managed care with face-to-face local support for as long as required.
A flexible, bilingual service is required to cover the counties of Carmarthenshire, Ceredigion, Pembrokeshire, Powys in Dyfed Powys and Cardiff, Vale of Glamorgan, Swansea, Merthyr, Bridgend, Rhondda Cynon Taf and Neath in South Wales in the first instance.
Open tender for the establishment of a multi supplier or single source framework.
Open tender for the establishment of a multi supplier or single source framework.
Open tender for the establishment of a multi supplier or single source framework.
Open tender for the establishment of a multi supplier or single source framework.
Procurement Classification
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Contract Values
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The contract period is one year.
Key Dates
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Notice Status
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Contracting Authority
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Awarded Supplier
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Documents & Links
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