Safe Haven Service North Tyneside for NHS North East and North Cumbria Integrated Care Board
Overview
Summary, notice description and lot information
The NHS North East and North Cumbria Integrated Care Board has awarded a contract for the Safe Haven Service in North Tyneside. This contract was awarded through a direct procurement method under the urgency provisions specified in the Procurement Act 2023. The contract, valued at £369,000, commenced on 18 August 2025 and is set to conclude on 30 June 2026.
Operating within the "Public authority - central government" category, this initiative focuses on delivering essential mental health support services in North Tyneside, where there is presently a lack of such provision. The procurement process is already in the award stage, highlighting the immediate initiation of services due to urgency. This tender offers substantial opportunities for businesses specialising in mental health support services, particularly those with expertise in guidance and counselling.
Given the direct award nature and focus on urgent service provision, companies prepared to address immediate community needs in mental health and emotional distress management are well-suited to engage with this contract. The contract allows the completion of a competitive procurement process for long-term solutions, paving the way for businesses to establish a foothold and demonstrate their capabilities in the North East and North Cumbria mental health sector.
This is a Direct Award being made under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 - Where- (a)the goods, services or works to be supplied under the public contract are strictly necessary for reasons of extreme and unavoidable urgency, and (b)as a result the public contract cannot be awarded on the basis of a competitive tendering procedure. The action therefore of the Relevant Authority has been Award of a contract without prior publication of a call for competition for a contract to last for maximum 12 months. NHS North East and North Cumbria Integrated Care Board (the Contracting Authority) have awarded a contract without prior publication of a call for competition for a contract to last for maximum 12 months under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 under NHS Standard Contract 2025-26.
The service is to deliver a Safe Haven provision within North Tyneside where currently there is no service provision. The delivery of a Safe Haven in North Tyneside demonstrates commitment to the development of alternative to crisis methods of delivery for mental health services. The Safe Haven will provide services to those people self-identifying as in a crisis and/or experiencing emotional distress and where these needs do not meet the criteria for secondary care crisis services. and for this reason the Relevant Authority deemed necessary to urgently intervene to provide immediate support to those people self-identifying as in a crisis and/or experiencing emotional distress.
This direct award for maximum 12 months specifically addresses the immediate and urgent need for Safe Haven service delivery in North Tyneside and gives the space and time to complete a full PA2023 competitive procurement process and put a long-term solution in place.
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The contract period is one year.
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