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Awarded· 17 Aug 2025

Safe Haven Service North Tyneside for NHS North East and North Cumbria Integrated Care Board

NHS North East and North Cumbria Integrated Care Board · Sunderland, North East

NHS North East and North Cumbria Integrated Care Board has awarded this contract. It is a contract for mental health support in Sunderland.

Source: Find a Tender, published 21 Aug 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Everyturn

  2. 2025

    Contract starts

  3. 2025

    Award notice published

    UK7 - Contract Details Notice · 14:37

    View notice
  4. 2026

    Contract ends

    1 year after it starts

01

About this tender

In brief

NHS North East and North Cumbria Integrated Care Board has awarded this contract. It is a contract for mental health support in Sunderland. The contract went to Everyturn. It was awarded on 17 August 2025. The contract value is £369,000. The contract runs from 17 August 2025 to 30 June 2026. It lasts 1 year.

It is run as a below threshold - without competition. Find a Tender published it on 21 August 2025. The notice number is 050601-2025. The OCDS ID is ocds-h6vhtk-058c4c.

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board has awarded a contract for the Safe Haven Service in North Tyneside. This contract was awarded through a direct procurement method under the urgency provisions specified in the Procurement Act 2023. The contract, valued at £369,000, commenced on 18 August 2025 and is set to conclude on 30 June 2026.

Operating within the "Public authority - central government" category, this initiative focuses on delivering essential mental health support services in North Tyneside, where there is presently a lack of such provision. The procurement process is already in the award stage, highlighting the immediate initiation of services due to urgency.

The notice in full

This is a Direct Award being made under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 - Where- (a)the goods, services or works to be supplied under the public contract are strictly necessary for reasons of extreme and unavoidable urgency, and (b)as a result the public contract cannot be awarded on the basis of a competitive tendering procedure.

The action therefore of the Relevant Authority has been Award of a contract without prior publication of a call for competition for a contract to last for maximum 12 months.

NHS North East and North Cumbria Integrated Care Board (the Contracting Authority) have awarded a contract without prior publication of a call for competition for a contract to last for maximum 12 months under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 under NHS Standard Contract 2025-26.

The service is to deliver a Safe Haven provision within North Tyneside where currently there is no service provision. The delivery of a Safe Haven in North Tyneside demonstrates commitment to the development of alternative to crisis methods of delivery for mental health services.

The Safe Haven will provide services to those people self-identifying as in a crisis and/or experiencing emotional distress and where these needs do not meet the criteria for secondary care crisis services. and for this reason the Relevant Authority deemed necessary to urgently intervene to provide immediate support to those people self-identifying as in a crisis and/or experiencing emotional distress.

This direct award for maximum 12 months specifically addresses the immediate and urgent need for Safe Haven service delivery in North Tyneside and gives the space and time to complete a full PA2023 competitive procurement process and put a long-term solution in place.

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Mental Health Support
Procurement type
Standard
Category
Services
Contract period
17 Aug 2025 to 30 Jun 2026 (1 year)
Awarded to
Everyturn
Number of suppliers
1

Procedure

Notice type
UK7 - Contract Details Notice
Procurement method
Direct
Procedure
Below threshold - without competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£369,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Complete
Awards
Active
Contracts
Active

References

Find a Tender notice
050601-2025
Open Contracting ID
ocds-h6vhtk-058c4c
CPV code
85312300 - Guidance and counselling services
CPV division
85 - Health and social work services
03

Location

NHS North East and North Cumbria Integrated Care Board is based in Sunderland. The area the service covers can be wider, so check the notice and the lots.
Local authority
Sunderland
Town
Sunderland
Postcode
SR5 3XB
Electoral ward
Castle
Constituency
Washington and Gateshead South
Region
North East
Sub-region
Sunderland
Area
Northumberland, Durham and Tyne & Wear
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS North East and North Cumbria Integrated Care Board
Category
Services
Address
Sunderland, SR5 3XB · North East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Everyturn
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about this tender

Who won the Safe Haven Service North Tyneside for NHS North East and North Cumbria… contract?

NHS North East and North Cumbria Integrated Care Board awarded the contract to Everyturn on 17 August 2025. It is due to end on 30 June 2026, which is when a re-tender would normally follow.

How much is the Safe Haven Service North Tyneside for NHS North East and North Cumbria… contract worth?

The contract value is £369,000. The contract runs from 17 August 2025 to 30 June 2026 (1 year).

Who is the buyer for Safe Haven Service North Tyneside for NHS North East and North Cumbria…?

NHS North East and North Cumbria Integrated Care Board, based in Sunderland, North East.

Get ready for the next round

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What to do next

  1. This contract has been awarded.
  2. It is due to end on 30 June 2026.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.