Awarded· 17 Aug 2025
Safe Haven Service North Tyneside for NHS North East and North Cumbria Integrated Care Board
NHS North East and North Cumbria Integrated Care Board · Sunderland, North East
NHS North East and North Cumbria Integrated Care Board has awarded this contract. It is a contract for mental health support in Sunderland.
Source: Find a Tender, published 21 Aug 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
Everyturn
2025
Contract starts
2025
Award notice published
UK7 - Contract Details Notice · 14:37
View notice2026
Contract ends
1 year after it starts
About this tender
In brief
NHS North East and North Cumbria Integrated Care Board has awarded this contract. It is a contract for mental health support in Sunderland. The contract went to Everyturn. It was awarded on 17 August 2025. The contract value is £369,000. The contract runs from 17 August 2025 to 30 June 2026. It lasts 1 year.
It is run as a below threshold - without competition. Find a Tender published it on 21 August 2025. The notice number is 050601-2025. The OCDS ID is ocds-h6vhtk-058c4c.
Summary of the contracting process
The NHS North East and North Cumbria Integrated Care Board has awarded a contract for the Safe Haven Service in North Tyneside. This contract was awarded through a direct procurement method under the urgency provisions specified in the Procurement Act 2023. The contract, valued at £369,000, commenced on 18 August 2025 and is set to conclude on 30 June 2026.
Operating within the "Public authority - central government" category, this initiative focuses on delivering essential mental health support services in North Tyneside, where there is presently a lack of such provision. The procurement process is already in the award stage, highlighting the immediate initiation of services due to urgency.
The notice in full
This is a Direct Award being made under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 - Where- (a)the goods, services or works to be supplied under the public contract are strictly necessary for reasons of extreme and unavoidable urgency, and (b)as a result the public contract cannot be awarded on the basis of a competitive tendering procedure.
The action therefore of the Relevant Authority has been Award of a contract without prior publication of a call for competition for a contract to last for maximum 12 months.
NHS North East and North Cumbria Integrated Care Board (the Contracting Authority) have awarded a contract without prior publication of a call for competition for a contract to last for maximum 12 months under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 under NHS Standard Contract 2025-26.
The service is to deliver a Safe Haven provision within North Tyneside where currently there is no service provision. The delivery of a Safe Haven in North Tyneside demonstrates commitment to the development of alternative to crisis methods of delivery for mental health services.
The Safe Haven will provide services to those people self-identifying as in a crisis and/or experiencing emotional distress and where these needs do not meet the criteria for secondary care crisis services. and for this reason the Relevant Authority deemed necessary to urgently intervene to provide immediate support to those people self-identifying as in a crisis and/or experiencing emotional distress.
This direct award for maximum 12 months specifically addresses the immediate and urgent need for Safe Haven service delivery in North Tyneside and gives the space and time to complete a full PA2023 competitive procurement process and put a long-term solution in place.
Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.
Key facts
Contract
- Service
- Mental Health Support
- Procurement type
- Standard
- Category
- Services
- Contract period
- 17 Aug 2025 to 30 Jun 2026 (1 year)
- Awarded to
- Everyturn
- Number of suppliers
- 1
Procedure
- Notice type
- UK7 - Contract Details Notice
- Procurement method
- Direct
- Procedure
- Below threshold - without competition
- Current stage
- Award
- Stages so far
- Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Contracts value
- £369,000
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Complete
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 050601-2025
- Open Contracting ID
- ocds-h6vhtk-058c4c
- CPV code
- 85312300 - Guidance and counselling services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Sunderland
- Town
- Sunderland
- Postcode
- SR5 3XB
- Electoral ward
- Castle
- Constituency
- Washington and Gateshead South
- Region
- North East
- Sub-region
- Sunderland
- Area
- Northumberland, Durham and Tyne & Wear
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- NHS North East and North Cumbria Integrated Care Board
- Category
- Services
- Address
- Sunderland, SR5 3XB · North East · England
Not stated in the notice: contact, phone.
Awarded supplier
- Supplier
- Everyturn
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about this tender
Who won the Safe Haven Service North Tyneside for NHS North East and North Cumbria… contract?
NHS North East and North Cumbria Integrated Care Board awarded the contract to Everyturn on 17 August 2025. It is due to end on 30 June 2026, which is when a re-tender would normally follow.
How much is the Safe Haven Service North Tyneside for NHS North East and North Cumbria… contract worth?
The contract value is £369,000. The contract runs from 17 August 2025 to 30 June 2026 (1 year).
Who is the buyer for Safe Haven Service North Tyneside for NHS North East and North Cumbria…?
NHS North East and North Cumbria Integrated Care Board, based in Sunderland, North East.
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