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Awarded· 22 Oct 2025

Safe Haven Service Tees Valley - NHS North East and North Cumbria Integrated Care Board

NHS North East and North Cumbria Integrated Care Board · Sunderland, North East

NHS North East and North Cumbria Integrated Care Board has awarded Safe Haven Service Tees Valley - NHS North East and North Cumbria Integrated Care Board. It is a contract for mental health support in Sunderland.

Source: Find a Tender, published 23 Oct 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Teesside Mind

  2. 2025

    Award notice published

    UK7 - Contract Details Notice · 07:43

    View notice
  3. 2025

    Contract starts

  4. 2026

    Contract ends

    1 year after it starts

01

About this tender

In brief

NHS North East and North Cumbria Integrated Care Board has awarded Safe Haven Service Tees Valley - NHS North East and North Cumbria Integrated Care Board. It is a contract for mental health support in Sunderland. The contract went to Teesside Mind. It was awarded on 22 October 2025. The contract value is £334,000. The contract runs from 1 November 2025 to 31 October 2026. It lasts 1 year.

It is run as a below threshold - without competition. Find a Tender published it on 23 October 2025. The notice number is 067649-2025. The OCDS ID is ocds-h6vhtk-05d208.

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board has undertaken a direct award process to commission the 'Safe Haven Service Tees Valley' under Schedule 5 Section 13 of the Procurement Act 2023. This service, involving guidance and counselling, addresses the urgent need for mental health support within the Tees Valley, particularly in Redcar and Cleveland, due to high suicide rates and mental health admissions.

The procurement, classified in the public service industry, falls under a non-competitive direct award method set to initiate on 1st November 2025 and conclude by 31st October 2026. The total contract value is £334,000, and the selected supplier is Teesside Mind Limited, a large-scale voluntary community sector enterprise.

The notice in full

This is a Direct Award being made under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 - Where- (a)the goods, services or works to be supplied under the public contract are strictly necessary for reasons of extreme and unavoidable urgency, and (b)as a result the public contract cannot be awarded on the basis of a competitive tendering procedure.

The action therefore of the Relevant Authority has been the Award of a contract without prior publication of a call for competition for a contract to last for maximum 12 months.

NHS North East and North Cumbria Integrated Care Board (the Contracting Authority) have awarded a contract without prior publication of a call for competition for a contract to last for maximum 12 months under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 under NHS Standard Contract 2025-26.

There is currently no Safe Haven Service provision within the Tees Valley area of the ICB and very little out of hours support for people in mental health distress.

Redcar and Cleveland local authority area has been identified as an area with a high rate of suicide as well as a higher rate of mental health hospital admissions within Tees Valley which has been consistent over recent years and has not seen any reduction in the current rates over the last 12months.

The service is to deliver a Safe Haven provision within Tees Valley where currently there is no service provision. The delivery of a Safe Haven in Tees Valley demonstrates commitment to the development of alternative to crisis methods of delivery for mental health services.

The Safe Haven will provide services to those people self-identifying as in a crisis and/or experiencing emotional distress and where these needs do not meet the criteria for secondary care crisis services and for this reason the Relevant Authority deemed necessary to urgently intervene to provide immediate support to those people self-identifying as in a crisis and/or experiencing emotional distress.

This direct award for maximum 12 months specifically addresses the immediate and urgent need for Safe Haven service delivery in Tees Valley and gives the space and time to complete a full PA2023 competitive procurement process and put a long-term solution in place.

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Mental Health Support
Procurement type
Standard
Category
Services
Contract period
1 Nov 2025 to 31 Oct 2026 (1 year)
Awarded to
Teesside Mind
Number of suppliers
1

Procedure

Notice type
UK7 - Contract Details Notice
Procurement method
Direct
Procedure
Below threshold - without competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£334,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Complete
Awards
Active
Contracts
Active

References

Find a Tender notice
067649-2025
Open Contracting ID
ocds-h6vhtk-05d208
CPV code
85312300 - Guidance and counselling services
CPV division
85 - Health and social work services
03

Location

NHS North East and North Cumbria Integrated Care Board is based in Sunderland. The area the service covers can be wider, so check the notice and the lots.
Local authority
Sunderland
Town
Sunderland
Postcode
SR5 3XB
Electoral ward
Castle
Constituency
Washington and Gateshead South
Region
North East
Sub-region
Sunderland
Area
Northumberland, Durham and Tyne & Wear
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS North East and North Cumbria Integrated Care Board
Category
Services
Address
Sunderland, SR5 3XB · North East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Teesside Mind
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about this tender

Who won the Safe Haven Service Tees Valley - NHS North East and North Cumbria Integrated… contract?

NHS North East and North Cumbria Integrated Care Board awarded the contract to Teesside Mind on 22 October 2025. It is due to end on 31 October 2026, which is when a re-tender would normally follow.

How much is the Safe Haven Service Tees Valley - NHS North East and North Cumbria Integrated… contract worth?

The contract value is £334,000. The contract runs from 1 November 2025 to 31 October 2026 (1 year).

Who is the buyer for Safe Haven Service Tees Valley - NHS North East and North Cumbria Integrated…?

NHS North East and North Cumbria Integrated Care Board, based in Sunderland, North East.

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What to do next

  1. This contract has been awarded.
  2. It is due to end on 31 October 2026.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.