SEL ICB - 111 IUC Contract

The NHS South East London Integrated Care Board (NHS SEL ICB) is currently in the tender stage for the procurement of a new NHS 111 Integrated Urgent Care (IUC) service, with the process managed by the NHS London Commercial Hub, hosted by NEL ICB. The procurement is categorized under health services, aiming to deliver this service across South East London with a procurement method described as open procedure. Bidders have until 9th March 2026 to submit their electronic submissions, while the ensuing bid opening is scheduled for 10th March 2026.

The procurement will begin its contract period on 1st April 2027 and is set to last for three years, with an option to extend for two more years. The project, titled "PRJ2015 South East London 111 Procurement", involves eight Lots, which include a call handling service and Integrated Delivery Units for various boroughs within South East London. This tender provides lucrative opportunities for businesses aiming to expand in the healthcare sector, particularly those specializing in integrated care and call handling services.

Companies that pride themselves on collaboration, innovation, and providing holistic healthcare services that address patient needs locally are well-suited to apply. The total available financial envelope for the combined services across the eight Lots stands at £106,826,000, with opportunities for suppliers to bid for multiple Lots. This allows businesses to scale alongside the contract terms and establish a robust presence in a vital service area.

Successful firms will benefit from partnering with an authoritative body like the NHS and will have the potential to influence the delivery of critical services within the health service landscape in South East London.