SEND mediation Services

Warwickshire County Council has awarded a contract for SEND Mediation Services to PRIME RESOLUTION LIMITED, set to commence on 1st September 2025 and run until 31st August 2028, with a potential extension of up to six years contingent upon contractor performance and budget availability. The procurement process, which followed an open procedure, was completed with the award being announced on 29th July 2025. Located in Warwick, UK, the Council sought a single provider to streamline its mediation services in the field of education and health care needs assessments.

The contract has a gross value of approximately £2,442,800 GBP, with a focus on guidance and counselling services, aligning with the public authority's commitment to sub-central government responsibilities. This marks the transition from previous arrangements involving multiple providers to a unified and consistent service offering. This tender represents a significant opportunity for SMEs and organisations specialising in health and social services, especially those with expertise in SEND Mediation.

The unified approach to service delivery promises enhanced consistency and operational simplicity, making it an attractive prospect for businesses with relevant qualifications and experience in managing complex mediation processes. Given the nature of the contract and the emphasis on delivering quality services, firms adept at providing reliable and impartial mediation will find ample opportunities for growth and establishment within Warwickshire’s regional network. Furthermore, the light-touch regime offers potential for innovative solutions in addressing both educational and health care disagreements, opening doors for strategic partnerships and long-term engagements.