Awarded· 31 Mar 2024
Single Model of Care (inc. OOH/ATT/ATT+/APAS)
NHS Greater Manchester Integrated Care Board, North West
NHS Greater Manchester Integrated Care Board has awarded Single Model of Care (inc. OOH/ATT/ATT+/APAS). It is a contract for residential care and care home in North West.
Source: Find a Tender, published 26 Jun 2025. Details are refreshed every 30 minutes.
Key dates
2024
Contract awarded
Mastercall Healthcare
2025
Award notice published
Award Notice · 10:12
View notice
About this tender
In brief
NHS Greater Manchester Integrated Care Board has awarded Single Model of Care (inc. OOH/ATT/ATT+/APAS). It is a contract for residential care and care home in North West. The contract went to Mastercall Healthcare. It was awarded on 31 March 2024. The contract value is £7,489,676.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 26 June 2025. The notice number is 035329-2025. The OCDS ID is ocds-h6vhtk-0553fc.
Summary of the contracting process
The NHS Greater Manchester Integrated Care Board is engaged in a public procurement process under the Provider Selection Regime, with the intention to award a contract for services titled "Single Model of Care (inc. OOH/ATT/ATT+/APAS)". The contract, valued at £7,489,676 plus inflationary uplifts, is set to run from 1st April 2024 to 31st March 2026 and focuses on medical practice and related services within the health industry category.
This is a limited procurement method without prior publication of a call for competition, specifically catered to deliver healthcare services in the Manchester region, UKD36. The standstill period has begun, with final representations by providers due by midnight on 8th July 2025. With emphasis on quality, value, integration, collaboration, and service sustainability, entities capable of reducing health inequalities and facilitating choice stand to benefit.
The direct selection process underlines prospects for entities with established credentials and capacity to fulfill the contract's requirements. Mastercall Healthcare, identified as the supplier, exemplifies the large-scale support expected in this sector.
The notice in full
Single Model of Care (SMOC) - includes Out of Hours, Alternative to Transfer (ATT), and ATT+ (Care Home Alternative to Transfer) and Acute Primary Assessment Service (APAS) to be delivered to NHS GM ICB. This contract will be for 2 years from 1st April 2024 - 31st March 2026. The total value for this contract will be PS7,489,676 plus inflationary uplifts.
This is a Provider Selection Regime (PSR) Direct Award Process C intention to award notice, this notice serves as an intention to award under the PSR.
Lots (1)
- 01
Lot 1Cancelled
Single Model of Care (SMOC) - includes Out of Hours, Alternative to Transfer (ATT), and ATT+ (Care Home Alternative to Transfer) and Acute Primary Assessment Service (APAS) to be delivered to NHS GM ICB. This contract will be for 2 years from 1st April 2024 - 31st March 2026. The total value for this contract will be PS7,489,676 plus inflationary uplifts.
The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of The Procurement Act 2023 Regulations do not apply to this award. The publication of this notice marks the start of the standstill period.
Representations by providers must be made to decision makers by midnight on 8th July 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Written representations should be sent to: nhsgm.procurement@nhs.net Key Award Criteria - Quality and innovation - 20%, Value 25%, Integration, collaboration and service sustainability - 25%, improving access, reducing health inequalities and facilitating choice - 20% and Social Value - 10%. Award decision-makers: Corporate Director of Finance - Commissioning & Financial Assurance and the Executive Committee on behalf on NHS Greater Manchester Integrated Care Board. No conflicts of interest were declared.
Key facts
Contract
- Service
- Residential Care
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Mastercall Healthcare
- Number of suppliers
- 1
Procedure
- Notice type
- Award Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Contracts value
- £7,489,676
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 035329-2025
- Open Contracting ID
- ocds-h6vhtk-0553fc
- CPV code
- 85120000 - Medical practice and related services
- CPV division
- 85 - Health and social work services
Location
- Delivery area
- Greater Manchester North West
- Region
- North West
Buyer and supplier
Contracting authority
- Organisation
- NHS Greater Manchester Integrated Care Board
- Category
- Services
- Address
- North West
Not stated in the notice: contact, phone.
Awarded supplier
- Supplier
- Mastercall Healthcare
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about Single Model of Care (inc. OOH/ATT/ATT+/APAS)
Who won the Single Model of Care (inc. OOH/ATT/ATT+/APAS) contract?
NHS Greater Manchester Integrated Care Board awarded the contract to Mastercall Healthcare on 31 March 2024.
How much is the Single Model of Care (inc. OOH/ATT/ATT+/APAS) contract worth?
The contract value is £7,489,676.
Who is the buyer for Single Model of Care (inc. OOH/ATT/ATT+/APAS)?
NHS Greater Manchester Integrated Care Board.
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