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Awarded· 31 Mar 2024

Single Model of Care (inc. OOH/ATT/ATT+/APAS)

NHS Greater Manchester Integrated Care Board, North West

NHS Greater Manchester Integrated Care Board has awarded Single Model of Care (inc. OOH/ATT/ATT+/APAS). It is a contract for residential care and care home in North West.

Source: Find a Tender, published 26 Jun 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2024

    Contract awarded

    Mastercall Healthcare

  2. 2025

    Award notice published

    Award Notice · 10:12

    View notice
01

About this tender

In brief

NHS Greater Manchester Integrated Care Board has awarded Single Model of Care (inc. OOH/ATT/ATT+/APAS). It is a contract for residential care and care home in North West. The contract went to Mastercall Healthcare. It was awarded on 31 March 2024. The contract value is £7,489,676.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 26 June 2025. The notice number is 035329-2025. The OCDS ID is ocds-h6vhtk-0553fc.

Summary of the contracting process

The NHS Greater Manchester Integrated Care Board is engaged in a public procurement process under the Provider Selection Regime, with the intention to award a contract for services titled "Single Model of Care (inc. OOH/ATT/ATT+/APAS)". The contract, valued at £7,489,676 plus inflationary uplifts, is set to run from 1st April 2024 to 31st March 2026 and focuses on medical practice and related services within the health industry category.

This is a limited procurement method without prior publication of a call for competition, specifically catered to deliver healthcare services in the Manchester region, UKD36. The standstill period has begun, with final representations by providers due by midnight on 8th July 2025. With emphasis on quality, value, integration, collaboration, and service sustainability, entities capable of reducing health inequalities and facilitating choice stand to benefit.

The direct selection process underlines prospects for entities with established credentials and capacity to fulfill the contract's requirements. Mastercall Healthcare, identified as the supplier, exemplifies the large-scale support expected in this sector.

The notice in full

Single Model of Care (SMOC) - includes Out of Hours, Alternative to Transfer (ATT), and ATT+ (Care Home Alternative to Transfer) and Acute Primary Assessment Service (APAS) to be delivered to NHS GM ICB. This contract will be for 2 years from 1st April 2024 - 31st March 2026. The total value for this contract will be PS7,489,676 plus inflationary uplifts.

This is a Provider Selection Regime (PSR) Direct Award Process C intention to award notice, this notice serves as an intention to award under the PSR.

Lots (1)

  1. 01

    Lot 1Cancelled

    Single Model of Care (SMOC) - includes Out of Hours, Alternative to Transfer (ATT), and ATT+ (Care Home Alternative to Transfer) and Acute Primary Assessment Service (APAS) to be delivered to NHS GM ICB. This contract will be for 2 years from 1st April 2024 - 31st March 2026. The total value for this contract will be PS7,489,676 plus inflationary uplifts.

    The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of The Procurement Act 2023 Regulations do not apply to this award. The publication of this notice marks the start of the standstill period.

    Representations by providers must be made to decision makers by midnight on 8th July 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

    Written representations should be sent to: nhsgm.procurement@nhs.net Key Award Criteria - Quality and innovation - 20%, Value 25%, Integration, collaboration and service sustainability - 25%, improving access, reducing health inequalities and facilitating choice - 20% and Social Value - 10%. Award decision-makers: Corporate Director of Finance - Commissioning & Financial Assurance and the Executive Committee on behalf on NHS Greater Manchester Integrated Care Board. No conflicts of interest were declared.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Residential Care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Mastercall Healthcare
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£7,489,676

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
035329-2025
Open Contracting ID
ocds-h6vhtk-0553fc
CPV code
85120000 - Medical practice and related services
CPV division
85 - Health and social work services
03

Location

Delivery area
Greater Manchester North West
Region
North West
04

Buyer and supplier

Contracting authority

Organisation
NHS Greater Manchester Integrated Care Board
Category
Services
Address
North West

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Mastercall Healthcare
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Single Model of Care (inc. OOH/ATT/ATT+/APAS)

Who won the Single Model of Care (inc. OOH/ATT/ATT+/APAS) contract?

NHS Greater Manchester Integrated Care Board awarded the contract to Mastercall Healthcare on 31 March 2024.

How much is the Single Model of Care (inc. OOH/ATT/ATT+/APAS) contract worth?

The contract value is £7,489,676.

Who is the buyer for Single Model of Care (inc. OOH/ATT/ATT+/APAS)?

NHS Greater Manchester Integrated Care Board.

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