SOL - AI Case Recording

Solihull Metropolitan Borough Council is currently in the planning stage for a procurement initiative titled "SOL - AI Case Recording," aimed at acquiring a digital recording support tool for use in casework. This initiative falls within the software programming and consultancy services industry category, and targets solutions compatible with commonly used devices like laptops and smartphones, offering functionalities such as conversation recording and meeting summaries. The contracting process is guided by legal basis outlined in UKPGA 2023/54, and is supported by preliminary market engagement (PME) activities.

Interested providers are encouraged to submit their interest via the e-procurement portal by 27th August 2025. Future notices are expected by 12th September 2025, with services planned for delivery in the UKG32 region of the United Kingdom, spanning from 1st August 2026 to 31st July 2029. This procurement presents a lucrative opportunity for businesses specialising in digital solutions, software programming, and social work services without accommodation.

Companies, particularly SMEs and VCSEs, poised to provide innovative digital tools for sensitive environments like social work or professional settings will find this tender beneficial for business growth. The focus on advanced features such as direct output exportation into preferred formats aligns well with the capabilities of technology firms equipped to deliver high-quality digital solutions. Engaging in this contract can enhance expertise, expand client portfolios, and facilitate entry into public sector markets, providing a robust platform for organisational development and expansion.