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Awarded· 31 Mar 2024

Specialist Mental Health Advisory Service - North West Surrey

NHS Surrey Heartlands Integrated Care Board · Woking, South East

NHS Surrey Heartlands Integrated Care Board has awarded Specialist Mental Health Advisory Service - North West Surrey. It is a contract for mental health support in Woking.

Source: Find a Tender, published 1 Oct 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2024

    Contract awarded

    Runnymede and Spelthorne Citizens Advice Bureau

  2. 2025

    Award notice published

    Award Notice · 07:26

    View notice
01

About this tender

In brief

NHS Surrey Heartlands Integrated Care Board has awarded Specialist Mental Health Advisory Service - North West Surrey. It is a contract for mental health support in Woking. The contract went to Runnymede and Spelthorne Citizens Advice Bureau. It was awarded on 31 March 2024. The contract value is £94,836.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 1 October 2025. The notice number is 061118-2025. The OCDS ID is ocds-h6vhtk-05a56d.

Summary of the contracting process

In a recent procurement process, NHS Surrey Heartlands Integrated Care Board has awarded a contract to the Runnymede and Spelthorne Citizens Advice Bureau for delivering the Specialist Mental Health Advisory Service in North West Surrey. The process, now in the award stage, involves a Direct Award C under the Provider Selection Regime (PSR) Regulations 2023, applicable for healthcare services.

The contract spans from 1st April 2024 to 31st March 2026, with an estimated lifetime value of £94,836. The service will address rehabilitation needs, focusing on mental health support for individuals in inpatient settings and those under secondary care, enhancing access to advice on matters such as mental health, financial wellbeing, housing, and employment, within the specified region.

The project’s focus on reducing health inequalities and fostering community resilience makes it ideal for enterprises with a strong social value proposition.

The notice in full

Citizens Advice Bureau Runnymede and Spelthorne provide a specialist advisory service directly to people admitted as an inpatient within a mental health setting and deliver a service to clients with mental health problems in the community predominantly those under the care of secondary care mental health services, that are unable to be supported by more generic community services, namely the Citizens advice. This service covers North West Surrey.

Lots (1)

  1. 01

    Lot 1Cancelled

    Citizens Advice Bureau Runnymede and Spelthorne provides a specialist advisory service directly to people admitted as an adult mental health inpatient. It also delivers a service to clients with mental health problems in the community, predominantly those under the care of secondary care mental health services, who are unable to be supported by more generic community services, namely the Citizens Advice. This service covers North West Surrey.

    NHS Surrey Heartlands ICB intends to award Citizens Advice Bureau Runnymede and Spelthorne, an existing provider, a contract following a Direct Award C process. Citizens Advice is a charity offering free, confidential, practical advice to residents with mental health problems on a wide range of everyday issues to support their wellbeing. They provide support for the following :

    • Money and debt concerns
    • Benefits and welfare rights
    • Housing and homelessness
    • Employment and workplace issues
    • Blue badge applications
    • And more based on individual needs and circumstances This contract is awarded under the Direct Award C process, in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023 (PSR) two-year term, from 1st April 2024 until 31st March 2026.

    The approximate lifetime value of the contract will be PS94,836 (PS47,418 per annum) over the two-year term, from 1st April 2024 until 31st March 2026. CAB is funded by a variety of stakeholders (ICB, Councils, local trust, charity funding) due to the breadth of work they provide to society.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Mental Health Support
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Runnymede and Spelthorne Citizens Advice Bureau
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
SME

Values

Contracts value
£94,836

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
061118-2025
Open Contracting ID
ocds-h6vhtk-05a56d
CPV code
85312500 - Rehabilitation services
CPV division
85 - Health and social work services
03

Location

NHS Surrey Heartlands Integrated Care Board is based in Woking. The area the service covers can be wider, so check the notice and the lots.
Local authority
Woking
Town
Guildford
Postcode
GU21 5BH
Electoral ward
Canalside
Constituency
Woking
Delivery area
West Surrey
Region
South East
Sub-region
West Surrey
Area
Surrey, East and West Sussex
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Surrey Heartlands Integrated Care Board
Category
Services
Contact
Maggie Czapiewska
Address
Woking, GU21 5BH · South East · England

Not stated in the notice: phone.

Awarded supplier

Supplier
Runnymede and Spelthorne Citizens Advice Bureau
Awardee scale
SME
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Specialist Mental Health Advisory Service - North West Surrey

Who won the Specialist Mental Health Advisory Service - North West Surrey contract?

NHS Surrey Heartlands Integrated Care Board awarded the contract to Runnymede and Spelthorne Citizens Advice Bureau on 31 March 2024.

How much is the Specialist Mental Health Advisory Service - North West Surrey contract worth?

The contract value is £94,836.

Who is the buyer for Specialist Mental Health Advisory Service - North West Surrey?

NHS Surrey Heartlands Integrated Care Board, based in Woking, South East. The named contact is Maggie Czapiewska.

Get ready for the next round

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