T1008 - Employee Assistance Program

The procurement process for the "T1008 - Employee Assistance Program" has been initiated by the University of Essex, based in Colchester, England. This tender falls under the industry category of guidance and counselling services, with the specific focus on counselling services. The procurement method employed is limited, utilising competitive quotations below a threshold.

It has completed the award stage, with Health Assured Ltd being the successful supplier. The contract period began on 1st August 2025 and is set to conclude on 30th September 2029. The tender aimed to provide comprehensive services including online portal access, digital services, counselling, and management support to staff across diverse regions, including China and Sub-Sahara Africa.

Notably, the tender encourages participation from SMEs and VCSEs. This tender offers substantial opportunities for businesses specialising in digital health services, employee welfare, and counselling to grow and expand their reach. Companies with established capabilities in providing digital solutions alongside traditional support services, particularly those maintaining operations in or liaising with overseas regions, would find themselves well-positioned.

SMEs and VCSEs are encouraged to collaborate or compete, given the suitability attributes stated in the procurement process. This contract presents a long-term collaboration opportunity, enhancing the service provider's portfolio while addressing employee assistance needs effectively.