Technology Enabled Care Services including Call Monitoring

North Yorkshire Council has awarded a contract for Technology Enabled Care Services, including call monitoring, to Tunstall Healthcare Group Limited. This procurement, categorised under installation services of communications equipment and community health services, focuses on supporting residents in Yorkshire and the Humber region. The procurement process followed a selective method through a call-off from the Procurement for Housing's Technologies for Independent Living Framework, specifically Lot 4 - Combined Telecare Equipment and Monitoring Services.

The total estimated contract value is £1,035,286 excluding VAT, with the contract running from 26th September 2025 to 25th September 2027, and options to extend up to 25th September 2029. This contract presents significant opportunities, particularly for businesses involved in technology-enabled care services, installation and maintenance of communications equipment, and alarm-monitoring services. The two-year initial contract, with potential extensions, offers long-term collaboration prospects, ideal for large and small to medium-sized enterprises (SMEs) looking to expand in this sector.

With North Yorkshire Council's selective method approach, businesses experienced in public sector frameworks, particularly those familiar with the needs of community health services, will find this contract particularly beneficial for expanding their operations in the UK region.