Technology Enabled Care (TEC) Managed Service Delivery Partner

Nottinghamshire County Council has awarded a contract for the provision of a Technology Enabled Care (TEC) managed service to Livity Life Ltd. The contract covers various TEC services, including activity monitoring systems, telecare, carer TEC services, reminder TEC, and a digital inclusion programme. The procurement process followed an Open procedure and had a contract value of GBP 7,000,000. Key dates include the tender period end on 16 January 2025, the contract start date of 1 April 2025, and the end date of 31 March 2028.

The services will be delivered across England, under the industry category of telecommunications equipment and supplies, with additional classifications related to installation services, alarm-monitoring services, and social work services. This tender creates significant opportunities for businesses specialising in technology-enabled care equipment, telecommunications, and service provision. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete for such contracts, potentially facilitating business growth in these sectors.

The comprehensive service requirements mandate a reliable partner capable of delivering activity monitoring, telecare, and other TEC services, thereby opening a pathway for businesses with robust technological and customer service capabilities to enhance their market presence and secure long-term engagements with public sector entities.