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Awarded· 9 Dec 2025

The Provision of 24/7 Support Services for Homeless Clients

Sunderland City Council · Sunderland, North East

Sunderland City Council has awarded The Provision of 24/7 Support Services for Homeless Clients. It is a contract for other health and social care in Sunderland.

Source: Find a Tender, published 9 Dec 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Award notice published

    UK5 - Transparency Notice · 10:19

    View notice
  2. 2025

    Contract starts

  3. Next

    2027

    Contract ends

    2 years after it starts

01

About this tender

In brief

Sunderland City Council has awarded The Provision of 24/7 Support Services for Homeless Clients. It is a contract for other health and social care in Sunderland. The contract went to Home Group. It was awarded on 9 December 2025. The awarded value is £830,553. The contract runs from 15 December 2025 to 14 December 2027. It lasts 2 years.

It is run as a direct award. Find a Tender published it on 9 December 2025. The notice number is 080927-2025. The OCDS ID is ocds-h6vhtk-05f175.

Summary of the contracting process

Sunderland City Council, acting as the buying organisation, has recently completed the awarding of a contract for the provision of 24/7 support services for homeless clients in Sunderland, under the title "The Provision of 24/7 Support Services for Homeless Clients". This procurement process falls under the industry category of social services, with a specific focus on social work services with accommodation.

The contract was awarded to HOME GROUP LIMITED, a large supplier based in Newcastle. The procurement stage, marked by the awarding of the contract, was formalised on 9th December 2025, with the actual contract period commencing on 15th December 2025 and expected to run until 14th December 2027, with potential renewal options extending to 2028.

The method of procurement was a direct award, justified due to exclusive rights held by the supplier. Moreover, businesses that can develop innovative practices to deliver 24/7 support services might also gain a competitive advantage, positioning themselves for future projects requiring specialised and continuous care facilities.

The notice in full

The urgent provision of 24/7 support services for homeless clients in Sunderland. The accommodation site will provide the following provision for single clients over 18.

  • 7 self-contained properties each with a bed, bathing facilities, W.C and minimal kitchen facilities.
  • Communal space for group work and socialising.
  • Private space for interviews and to act as a private space.
  • 24/7 accessible accommodation

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
15 Dec 2025 to 14 Dec 2027 (2 years)
Awarded to
Home Group
Number of suppliers
1

Procedure

Notice type
UK5 - Transparency Notice
Procurement method
Direct
Procedure
Direct award
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Awards value
£830,553

Not stated in the notice: tender value, lots value, contracts value.

Status

Tender
Complete
Lots
Complete
Awards
Pending

Not stated in the notice: contracts.

References

Find a Tender notice
080927-2025
Open Contracting ID
ocds-h6vhtk-05f175
CPV code
85311000 - Social work services with accommodation
CPV division
85 - Health and social work services
03

Location

Sunderland City Council is based in Sunderland. The area the service covers can be wider, so check the notice and the lots.
Local authority
Sunderland
Town
Sunderland
Postcode
SR1 3AA
Electoral ward
Millfield
Constituency
Sunderland Central
Region
North East
Sub-region
Sunderland
Area
Northumberland, Durham and Tyne & Wear
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Sunderland City Council
Category
Services
Address
Sunderland, SR1 3AA · North East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Home Group
Awardee scale
Large
Number of suppliers
1
Awards value
£830,553
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about The Provision of 24/7 Support Services for Homeless Clients

Who won the The Provision of 24/7 Support Services for Homeless Clients contract?

Sunderland City Council awarded the contract to Home Group on 9 December 2025. It is due to end on 14 December 2027, which is when a re-tender would normally follow.

How much is the The Provision of 24/7 Support Services for Homeless Clients contract worth?

The awarded value is £830,553. The contract runs from 15 December 2025 to 14 December 2027 (2 years).

Who is the buyer for The Provision of 24/7 Support Services for Homeless Clients?

Sunderland City Council, based in Sunderland, North East.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. It is due to end on 14 December 2027.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.