The Provision of a North Yorkshire Information and Advice Service

The North Yorkshire Council has completed the procurement process for the provision of a North Yorkshire Information and Advice Service. This service aims to deliver comprehensive and impartial advice on various subjects, such as debt management, housing, employment, and utilities, to the citizens of North Yorkshire. The awarded tender falls under the industry categories of value-added information services, health and social work services, and other community, social, and personal services.

The procurement stage is complete, with key dates including the tender period ending on 8th November 2024 and the contract period starting on 1st April 2025 until 31st March 2031. The procurement method used was an open procedure, with a total contract value of £3,373,788. The supplier awarded the contract is the North Yorkshire Citizens Advice and Law Centre.

This tender creates significant opportunities for business growth, particularly for organisations specialising in consultancy, advisory, and community services. The contract's focus on wide-ranging advice and support services opens the door for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to engage and collaborate with local authorities to deliver impactful services to the community. Businesses with expertise in community outreach, financial counselling, legal advice, and social work are well-suited to compete for similar tenders to expand their operations and contribute to local social welfare.