The Provision of a Welfare Benefits, Information and Guidance

The North Yorkshire Council has completed the procurement process for a contract titled "The Provision of a Welfare Benefits, Information and Guidance," focused on value-added information services within the welfare sector. The service provides support, advice, and training to front-line advisers on various welfare benefits. The contract, encompassing a broad range of welfare services including those for the elderly, disabled, children, and young people, as well as various benefit services, will be delivered in the Yorkshire and the Humber region.

The contract, valued at £428,000, was awarded to The Welfare Benefits Unit and spans from 1st April 2025 to 31st March 2029. The procurement was conducted through an open procedure, with the tender period concluding on 4th October 2024. This tender presents significant opportunities for businesses specialising in welfare consultation, benefits advice, and support services to partner with a major local authority.

Organisations that provide professional development and frontline training to advisers will find considerable growth potential in this contract. The procurement is suited for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) aiming to expand their reach in the welfare services sector and establish strong ties with a reputable public sector client such as The North Yorkshire Council.