Utilising FDP to enhance understanding of User needs for adoption in NHS Trusts
Overview
Summary, notice description and lot information
NHS England is in the planning stage of a procurement process for the project titled "Utilising FDP to enhance understanding of User needs for adoption in NHS Trusts," within the health services industry category. As per the procurement notice dated 9th September 2025, this open procedure aims to conduct research to better understand customer needs and motivations across NHS trusts. The contract, valued at £50,000, will be located in Leeds, England, with service delivery expected from 1st November 2025 to 31st December 2026.
Interested parties should note the future notice for submission will be updated by 15th October 2025. This is a significant planned initiative by NHS England to improve service adoption within healthcare trusts. This tender offers an excellent opportunity for SMEs and voluntary, community and social enterprises (VCSEs) in the health services sector to engage with a prestigious organisation like NHS England.
The project requires expertise in research and user engagement, which will allow businesses specialising in these areas to demonstrate their capabilities and build a strong portfolio within public healthcare. Successful participation could enhance reputations, provide substantial research opportunities, and potentially lead to further collaborations with NHS trusts, thus fostering business growth and resilience in the sector.
RESEARCH OBJECTIVES To meet its adoption target, the programme needs to enhance its understanding of customer needs and motivations. This research will: Identify challenges faced by NHS trusts and explore how the FDP can address them. Assess awareness and understanding of the FDP among trusts.
Explore attitudes and sentiment towards the platform, including perceived benefits and drawbacks.
Procurement Classification
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The contract period is one year.
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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