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TenderGuidance and counselling servicesCPV: 85312300

Victims and Survivors of Terrorism Support Hub

Westminster
Published 3 Jul, 2025
Contract Value
£2,083,333
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The Home Office, situated in London, is overseeing a procurement process for the implementation and operation of the "Victims and Survivors of Terrorism Support Hub". This process is currently at the tender stage, with the procedures being conducted via the open procedure method under the Procurement Act 2023. The total value of this contract stands at £2.5 million GBP gross.

The services sought are classified under the category of guidance and counselling services with a primary focus on assisting victims and survivors of terrorism. Interested parties have until 1st September 2025 to submit tenders, with the award scheduled to be finalised by 1st October 2025. The initial phase of implementation is set to commence on 1st October 2025, potentially starting earlier if completed within six months, with the full contract activation expected by 1st April 2026.

This tender represents a significant opportunity for businesses specialising in social services and counselling, particularly those with experience in providing support in crisis situations. Small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), are encouraged to participate, given the contract's alignment with social value policy objectives such as improving health and well-being. Organisations that can demonstrate technical capacity, robust financial and legal resilience, and experience in delivering similar services will find this procurement particularly attractive.

The open procedure format allows for widespread competition, enabling a diverse range of suppliers to engage with the Home Office's vision for enhanced support services for terror victims.

Notice Description

To engage an organisation(s) to provide services to implement and operate a dedicated Support Hub for victims and survivors of terrorism. The Home Office's Victims of Terrorism Unit (VTU) was established in March 2017 to provide effective and coordinated support to victims and survivors of terrorism. The unit also aims to collectively drive improvements to the package of support for victims and survivors, working closely with central and local government, emergency services, and third sector partners.

Since October 2020, the VTU has funded support organisations to provide emotional and practical support to victims and survivors of terrorism, to help them cope with and recover from the impact of an attack. In 2020, the VTU undertook a review of the support available to victims and survivors of terrorism, to increase understanding of their needs, and to enhance the support provided to them. The review is complete and provided recommendations on how support to victims and survivors of terrorism can be improved.

In response to the review's findings, the VTU is looking to award a contract for the implementation and operation of a dedicated Support Hub for victims and survivors of terrorism. The Support Hub proposes to address many of the recommendations outlined in the review to strengthen support for victims and survivors. There will be an initial implementation phase, which we expect to take upto six months, commencing on 1st October 2025.

If the implementation does not take six months, then the contract can start before the 1st April 2026.

Lot Information1 Lot
1Untitled Lot
Active

One year extension dependant upon funding and delivery of objectives.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-04ef09
Publication Source
Find A Tender Service
Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Awardee Scale
Not specified
Current Stage
Tender

Contract Values

Financial information and value estimates

Tender Value
£2,083,333
Lots Value
£2,083,333
Awards Value
Not specified
Contracts Value
Not specified

The contract period is two years.

Key Dates

Publication, submission, and award timeline

Tender

03 Jul 2025 at 11:46

UK4 - Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority

Buyer organisation and contact details

HO
HOME OFFICE
Services
Contact Name
Not specified
LONDON
SW1P 4DF
London
England
TLI3 Inner London - West

Awarded Supplier

Supplier who was awarded this contract

?
Not specifiedAwarded
Not specified
View Profile
Number of Suppliers
0
Awards Value
Not specified

Documents & Links

External resources and data downloads

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