Victims and Survivors of Terrorism Support Hub
Overview
Summary, notice description and lot information
The Home Office, situated in London, is overseeing a procurement process for the implementation and operation of the "Victims and Survivors of Terrorism Support Hub". This process is currently at the tender stage, with the procedures being conducted via the open procedure method under the Procurement Act 2023. The total value of this contract stands at £2.5 million GBP gross.
The services sought are classified under the category of guidance and counselling services with a primary focus on assisting victims and survivors of terrorism. Interested parties have until 1st September 2025 to submit tenders, with the award scheduled to be finalised by 1st October 2025. The initial phase of implementation is set to commence on 1st October 2025, potentially starting earlier if completed within six months, with the full contract activation expected by 1st April 2026.
This tender represents a significant opportunity for businesses specialising in social services and counselling, particularly those with experience in providing support in crisis situations. Small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), are encouraged to participate, given the contract's alignment with social value policy objectives such as improving health and well-being. Organisations that can demonstrate technical capacity, robust financial and legal resilience, and experience in delivering similar services will find this procurement particularly attractive.
The open procedure format allows for widespread competition, enabling a diverse range of suppliers to engage with the Home Office's vision for enhanced support services for terror victims.
To engage an organisation(s) to provide services to implement and operate a dedicated Support Hub for victims and survivors of terrorism. The Home Office's Victims of Terrorism Unit (VTU) was established in March 2017 to provide effective and coordinated support to victims and survivors of terrorism. The unit also aims to collectively drive improvements to the package of support for victims and survivors, working closely with central and local government, emergency services, and third sector partners.
Since October 2020, the VTU has funded support organisations to provide emotional and practical support to victims and survivors of terrorism, to help them cope with and recover from the impact of an attack. In 2020, the VTU undertook a review of the support available to victims and survivors of terrorism, to increase understanding of their needs, and to enhance the support provided to them. The review is complete and provided recommendations on how support to victims and survivors of terrorism can be improved.
In response to the review's findings, the VTU is looking to award a contract for the implementation and operation of a dedicated Support Hub for victims and survivors of terrorism. The Support Hub proposes to address many of the recommendations outlined in the review to strengthen support for victims and survivors. There will be an initial implementation phase, which we expect to take upto six months, commencing on 1st October 2025.
If the implementation does not take six months, then the contract can start before the 1st April 2026.
One year extension dependant upon funding and delivery of objectives.
Procurement Classification
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Contract Values
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The contract period is two years.
Key Dates
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Notice Status
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Documents & Links
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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