Anonymous Drop-in Support Service for 9-25 year olds in Gloucestershire
Overview
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NHS Gloucestershire Integrated Care Board has awarded a contract titled "Anonymous Drop-in Support Service for 9-25 year olds in Gloucestershire" under the Health Care Services (Provider Selection Regime) Regulations 2023. This procurement focuses on health services within the Gloucestershire region. The contract, valued at approximately £140,094.50, runs for 13 months starting from 1 September 2024.
The contract award was formally confirmed on 9 April 2025, following the direct award process C prescribed by the Provider Selection Regime, which does not utilise a call for competition. This tender presents significant business opportunities, especially for small and medium-sized enterprises within the health services sector. The contract involves providing anonymous online, text chat, and telephone 1-1 support to young people aged 9-25.
Businesses specialising in youth counselling, mental health support, and community-based health services would be well-suited to compete. The incumbent, TIC+, deemed proficient across five key criteria, demonstrates the importance of meeting contractual and legislative requirements while effectively delivering high-quality, safe counselling services. Companies capable of reducing health inequalities and fundraising to support service delivery stand to benefit in this competitive procurement landscape.
A community based drop-in service, providing anonymous online, text chat and telephone 1-1 support for 9-25 year olds in Gloucestershire.
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract is being awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by Tuesday 3 September 2024 (8 working days following publication of intention to award notice)]. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Gloucestershire ICB award decision makers: Gloucestershire ICB Board Gloucestershire ICB Operational Executive Gloucestershire ICB Strategic Executive NHS Provider Selection Regime Direct Award C. The current incumbent, TIC+, was considered against the 5 key criteria. These criteria are not weighted differently as they are equally important for this service. They are currently meeting all contractual and legislative requirements and have been delivering high quality, safe and effective counselling services on behalf of NHS Gloucestershire ICB and previously the CCG since 2015. TIC+ consistently fundraises significant amounts of income annually to support the delivery of their services which bring benefits to the children and young people of Gloucestershire, specifically in reducing health inequalities which is one clear aim of the ICB. No conflicts of interest registered. COI is managed using the ICB COI process along with NHSE COI guidance and the PSR reg 21 and guidance. Approximate contract value: PS140,094.50. Proposed contract length 13-months from 1 September 2024.
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