BNSSG Dental Helpline
Overview
Summary, notice description and lot information
The public procurement process for the BNSSG Dental Helpline involves the BNSSG Integrated Care Board (ICB) as the buying organisation, focusing on dental practice and related services within the healthcare sector. This procurement falls under the services category and is located in the UKK11 region, specifically Bristol. The process has reached the contract modification stage, wherein the existing contract has been adjusted under the Provider Selection Regime (2023) to extend services related to NHS Dental Helpline and Urgent Care Dental Services for a period of 10 months, concluding on 30 June 2026.
The contract, originally signed on 30 September 2025, is valued at £174,706.67 for this non-recurrent period. This tender presents valuable opportunities for business growth, particularly for small and medium enterprises (SMEs) in the healthcare and dental services sector. With a focus on providing urgent dental care outside of regular practice hours, businesses proficient in handling emergency dental scenarios will be well-suited to compete.
The process employs a Provider Selection Regime, allowing for a streamlined procurement method. Additionally, there is an intention to undertake a competitive tender, promoting a fair and open market for qualified suppliers looking to expand their service offerings within the NHS framework.
This notice relates to the permitted modification of an existing contract under the Provider Selection Regime (2023), to enable additional access to NHS Dental Helpline and Urgent Care Dental Services within NHS BNSSG ICB. The Dental Helpline provider is required to deliver a range of urgent dental care services to patients, which are offered outside of regular practice hours, typically evenings, weekends, and public holidays. These services are designed to provide patients with access to treatment for dental emergencies such as severe pain, swelling, trauma, or uncontrolled bleeding when routine dental practices The variation and extension to Contract are non recurrent and time limited to a maximum of 10 calendar months. However, please note, that it is the Commissioner's/ICB's intention to undertake a competitive tender, during the period of extension. The Commissioner considers that the modifications are permitted by Regulation 13(1)(d) of the Provider Selection Regime (PSR) (2023), where the modification is attributable to a decision of the authority, the modification does not render the contracts materially different in character. This notice has been published in line with Regulation 13(4)(c) and Schedule 12 of the Provider Selection Regime (2023).
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