Carers' Support Services

The London Borough of Camden, acting as the buying organisation, has completed the procurement process for the provision of Carers' Support Services. This contract, falling under the health and social work services industry category, is located in Camden, London, UK (Region UKI31). The procurement, which followed an open procedure method, is now in the Award stage, having been finalised on 31st March 2025.

Initially, the contract will run for four years, concluding on 31st March 2029, with the potential for a three-year extension until 31st March 2032. The total contract value is approximately £3,474,126, extendable up to £6,314,419. This contract aligns with statutory obligations under the Care Act 2014, emphasizing the assessment and support of unpaid carers.

The award to the Camden Carers Centre presents a substantial business growth opportunity for local SMEs with expertise in social services and community support. Companies that can offer innovative approaches in partnership working and service delivery, especially those capable of co-designing support services with local groups, will find this tender beneficial. The services must align with a neighbourhood-focused approach and adhere to detailed performance measures.

The Council has also introduced a Supplier Incentive Scheme to improve cash flow for participants, aimed at settling invoices swiftly, thus enhancing liquidity throughout the supply chain. Businesses venturing into or already situated in the health and social care sectors are particularly well-suited for this opportunity due to its focus on strengthening community ties and enhancing carers' support through multidisciplinary partnerships.