Hillingdon Retreat Crisis House
Overview
Summary, notice description and lot information
The Central and North West London NHS Foundation Trust is currently in the planning stage of a public procurement process for the Hillingdon Retreat Crisis House. This initiative is categorised under residential health facilities services within the healthcare sector. It aims to establish a six-bed facility providing crisis respite care in the London Borough of Hillingdon.
The planned procurement process invites feedback via a market engagement survey, which closes on 23rd January 2026, with a full tender notice expected by 16th February 2026. The contract is set to start on 1st October 2026 and potentially extend till 2030. This pre-tender engagement is critical for understanding market interest and ensuring the project is financially viable, contributing to the NHS's efforts to reduce strain on emergency and inpatient services.
This procurement presents significant opportunities for businesses specialising in healthcare services, particularly those equipped to offer responsive, person-centred support for adults experiencing mental health crises. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to express interest, highlighting the Trust's commitment to fostering diverse supplier participation. Those capable of delivering 24/7 non-medical crisis support sets may find this tender particularly advantageous for business growth as it aligns with an identified service gap, fostering improved mental health care accessibility in the region.
Central and North West London NHS Foundation Trust (CNWL) is carrying out a preliminary market engagement exercise in preparation for a formal procurement of the Hillingdon Crisis House. The Trust seeks to engage with suppliers capable of providing a six bedded Crisis House within the London Borough of Hillingdon. This will provide up to 5 days respite for up to 6 people at any one time, who are experiencing a mental health crisis but do not require in-patient admission or detention under S136 or any other section of the Mental Health Act 1983.
It will be a flexible, responsive, person-centred support for individuals aged 18 and over from the boroughs of Hillingdon, Harrow and Brent. It will be open 24 hours a day, 365 days a year. The Hillingdon Crisis House will accept guests who are in crisis who require a level of support to reduce risk/crisis in a non-medical setting.
The Hillingdon Crisis House will support guests in crisis to better self-manage their symptoms and distress in a safe and appropriate environment, in order to reduce activity in Emergency Departments and the wider system including mental health inpatient setting.
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Contract Values
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The contract period is three years.
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Documents & Links
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